Business Details
36 Years
experience
Emergency
services
Your Trusted Houston Property Management Experts
Terra Residential Services has been a leader in Houston's property management industry since 1990. Our decades of experience, commitment to continuous education, and personalized communication with clients and tenants have established us as experts in managing single-family homes, condominiums, and townhouses. We combine meticulous attention to detail with proven techniques developed through managing thousands of properties, ensuring optimal returns for property owners while maintaining fair treatment of tenants.Our team holds prestigious industry certifications including the CRMC designation from NARPM, MPM, RMP, and GRI credentials, reflecting our dedication to professional excellence. We provide comprehensive services including market analysis, tenant screening, rent collection, maintenance coordination, and financial reporting, all backed by our deep understanding of local market dynamics and regulatory requirements.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Services
Financial Reporting
Eviction Handling
Marketing & Leasing
Vendor Coordination
HOA Communication
Investment Brokerage
Details
- Year established: 1990
Highlights and features
- 30+ years of Houston property management expertise
- Certified Residential Management Company (CRMC) designation from NARPM
- Rigorous tenant screening process minimizing evictions and turnovers
- Detailed monthly financial statements with complete transparency
- Proactive maintenance coordination with licensed, insured vendors
Associations and certifications
- National Association of Residential Property Managers (NARPM)
- Texas REALTORS (TAR)
- National Association of REALTORS (NAR)
What people say
Professional and responsive
Thorough tenant screening
Detailed financial reports
Prompt maintenance response
Reliable evictions handling
Services
Property Management
Our comprehensive property management services cover day-to-day operations, lease administration, and property oversight for single-family homes, condos, and townhouses. We handle everything from tenant relations to financial reporting, ensuring optimal property performance while protecting owner investments through our certified expertise and local market knowledge.
Tenant Screening
We conduct thorough tenant screening including criminal background checks, credit history analysis, employment verification, and rental history evaluation. Our rigorous process requires minimum 600 credit score and 4x monthly rent income to minimize risks while ensuring qualified tenants who will maintain properties and pay rent consistently.
Maintenance Services
Our maintenance services include routine inspections, preventive care, and emergency repair coordination using licensed, insured vendors. We handle all service requests promptly while obtaining competitive bids for work exceeding $300, ensuring quality repairs at reasonable costs with owner approval for non-emergency situations.
Financial Reporting
We provide detailed financial reporting tools including monthly statements, automated rent collection, and expense tracking. Owners receive timely payments and comprehensive financial summaries via email, with weekly follow-up on delinquent accounts to maintain consistent cash flow.
Eviction Handling
Our eviction services protect owners from legal stress through proper documentation and court representation. We follow strict procedures to handle evictions efficiently when necessary, then quickly re-rent properties while maintaining compliance with all housing regulations and fair treatment of tenants.
People
Michael C. Mengden
Broker/President
Licensed Texas Real Estate Broker since 1980 with 30+ years property management experience. Holds MPM, RMP, GRI, TRLP, TRLS, and TRPM designations. Former NARPM National President and active TAR committee member.
Khruma Myrie
Property Manager
Licensed Texas Real Estate Salesperson with decade of Houston real estate experience. Focuses on client satisfaction through integrity and quality service, available 24/7 for client needs.
Khai Hoang
Property Manager
Licensed Texas REALTOR with TRLS certification. Brings fresh perspective and dedication to property management while maintaining high professional standards for client service.
Sarah Gibbs
Listing Agent
Texas REALTOR since 1996 with TRLS certification. Specializes in Houston real estate with focus on client needs and community knowledge, fluent in English and Spanish for broader client support.
Dandi Finley
Executive Assistant
Licensed Texas REALTOR with 13 years office management experience. Handles broker support and leasing specialist tasks while maintaining client-focused approach in daily operations.
Questions
What property management services do you offer in Houston?
We provide full-service property management including tenant screening, rent collection, maintenance coordination, financial reporting, eviction handling, and HOA communication for single-family homes, condos, and townhouses.
How can I get a free rental analysis for my Houston property?
Contact us through our website or call 800-275-7776 to schedule your free rental analysis, which includes market value assessment, cash flow projections, and current market condition insights.
What areas do you serve besides Houston?
We serve 30+ Greater Houston areas including Spring, Cypress, Tomball, Katy, Sugar Land, Pearland, The Woodlands, Richmond, Pasadena, Kingwood, Missouri City, and League City.
How do you screen potential tenants?
Our screening includes criminal background checks, credit history review, employment verification, and rental history analysis with requirements for 4x monthly rent income and minimum 600 credit score.
Do you handle emergency maintenance requests?
Yes, we provide 24/7 emergency maintenance support through our telephone system while using qualified, insured vendors for all repair services.
What certifications does your company hold?
We hold the prestigious CRMC designation from NARPM, MPM and RMP certifications, GRI from REALTOR Institute, and Texas-specific TRPM and TRLS certifications for property management excellence.
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