Trust Us to Get You Back on the Road!
At The Charlie Hotel, we are dedicated to providing our guests with an unforgettable experience that combines the charm of the 1920s with the luxury of modern amenities. Our historically designated hotel, previously owned by Charlie Chaplin, offers a unique blend of English countryside residential style living and Tudor-style villas, perfectly capturing the essence of West Hollywood's golden era.
Our Story
Built in 1924, our hotel has a rich history that dates back to the early days of Hollywood's golden age. After falling into disrepair, our property was lovingly restored to its former glory in 2002, preserving the historical essence while fusing design with clean and vibrant modern luxury. Today, we are proud to be the hidden gem of West Hollywood, offering our guests a one-of-a-kind experience that combines nostalgia with modern comforts.
Our Ethos
We are a family of passionate individuals dedicated to creating an original guest experience in a warm, attentive, and gracious manner. We are devoted to preserving the historical essence of our hotel while fusing design with clean and vibrant modern luxury. Our core values of sophistication, passion, graciousness, friendliness, accountability, integrity, positive thinking, and innovation guide us in everything we do.
Our Mission
Our mission is to provide white-glove service with a personal touch, extending positive energy and working as a family to welcome our guests to their extended home. We strive to create a sense of community and belonging among our guests, making them feel like they're part of our Charlie family.
Services
At The Charlie Hotel, we offer a range of services and amenities designed to make your stay with us truly unforgettable. From our fully equipped kitchens to our outdoor dining areas and sun deck, we've thought of everything to make you feel at home. Our services include:
- Private, quaint, and secure residential style living
- Onsite secure gated parking
- Outdoor dining areas and sun deck
- Wi-Fi access throughout the hotel
- Fully equipped kitchens with full fridge, oven, stove, and more
- In-unit washer/dryer
- Daily maid service
- Dog-friendly accommodations (extra fee may apply)
- Family-friendly accommodations
- Top-notch restaurants and shops within easy walking distance
Accommodations
Our suites are named after celebrities who once resided here, and each one is designed to provide the ultimate in comfort and luxury. From our Charlie robes to our quality linens, down comforters, and pillows, we've thought of everything to make your stay with us truly unforgettable.
Policies
At The Charlie Hotel, we strive to provide our guests with a seamless and enjoyable experience. Our policies are designed to ensure that you have everything you need to relax and unwind during your stay with us.
Accommodations and Amenities
The Charlie hotel offers comfortable and stylish rooms, with amenities such as laundry facilities, kitchen areas, and private outdoor spaces. Guests have praised the hotel's charming atmosphere, comfortable beds, and clean rooms.
Location and Accessibility
The hotel's location in West Hollywood is convenient, with easy access to restaurants, shops, and attractions. Guests have appreciated the hotel's proximity to Santa Monica Boulevard and Melrose Avenue.
Staff and Service
While some guests have praised the hotel's staff as kind, professional, and responsive, others have reported unfriendly and unprofessional behavior from the front desk staff, including rudeness, hostility, and a lack of hospitality.
Issues and Concerns
Some guests have reported issues with hidden fees, including a non-refundable pet deposit of $250, and unexpected charges. Others have complained about the hotel's check-in and check-out policies, including limited check-in times and unnecessary scolding from the front desk staff.
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