Restoring Your Property, Revitalizing Your Life
At Austin Hi-Tech Restoration, we pride ourselves on being a locally-owned business with 26 years of experience in Fire & Water Restoration. With a remarkable track record of serving over 11,000 Austin families and businesses, we have earned a reputation as a full-service Preferred Vendor for 7 of the top 8 insurance carriers in Texas.
Our Story
Our dedication to providing top-notch service is driven by our team of experts with over 300 years of combined experience in Fire & Water Restoration. Our people are equipped with the latest technology and cutting-edge techniques to ensure that our clients receive the highest level of care. With our advanced Smoke Cleaning Facility in Central Texas, we are poised to tackle even the most complex restoration projects.
Our Services
We understand that emergencies can strike at any moment, which is why we offer emergency services in 1-hour response times. Our services include:
Water Damage: Water damage is one of the most common emergencies, and we are equipped to handle any water-related damage with our expert team and advanced equipment.
Fire Damage: Fire is one of the most destructive natural processes, and when it strikes, our team is there to restore your property to its original state.
Storm Damage: Mother Nature can be unpredictable, and when natural disasters strike, our team is there to secure structures and protect personal belongings and business assets.
Board Ups: Securing structures and protecting personal belongings and business assets after destructive events is an essential component in the loss restoration process.
Home Remodels: In addition to being the regional leader in fire/loss restoration and reconstruction, we provide expert home remodel and general contracting services.
Why Choose Us?
We are locally-owned, with 26 years of experience, and have served over 11,000 families and businesses in the Austin area. Our reputation as a full-service Preferred Vendor for 7 of the top 8 insurance carriers in Texas speaks for itself. Our team's collective experience of over 300 years in Fire & Water Restoration ensures that our clients receive the highest level of care.
Real-Life Testimonials
Read what our satisfied clients have to say:
- "From start to finish, this company has done what they said they would do. Whenever I called, which was often, no one ever said 'That's not my department.' It was always, 'Let me.'" - Chris B.
- "Austin Hi-Tech went WAY above and beyond to make my situation as easy and painless as possible. I cannot recommend them enough!" - Elyse C.
- "Everyone at Hi-Tech was great to work with! We had a fire which gutted an apartment complex. Hi Tech was able to handle both the difficulty of a large insurance claim as well." - Sheri K.
Get in Touch
If you have any questions or would like to schedule a tour of the facility, contact us! You can reach us via email or phone at (512) 326-2633. Follow us in social networks, and stay up-to-date on the latest news and information about our services.
Services Provided
Austin Hi-Tech Restoration offers a range of services, including flood restoration, flood cleanup, and repair work. Their team is experienced in handling water damage, roof and rafter damage, and other types of property damage.
Positive Reviews
Chase and his team have received numerous positive reviews for their professionalism, communication skills, and dedication to customer service. The team is praised for being honest, caring, and willing to go the extra mile to make the restoration process as easy as possible.
Negative Reviews
However, there have been some negative reviews as well. Anthony Daniel expressed disappointment with the company's inability to conduct business effectively, citing a lack of transparency and poor communication. Sean O'Mullan's review was more positive, but mentioned that the company backed out of a project without explanation.
Communication
One area of concern is the lack of clear communication from the company. Anthony Daniel's review highlighted the lack of transparency and honesty, while James Cobb's review mentioned the importance of good communication in the restoration process. On the other hand, Sarah Richardson praised the project manager's clear communication throughout the restoration process.
Key Takeaways
It appears that Austin Hi-Tech Restoration has a mixed reputation, with some reviewers praising their professionalism and communication, while others express disappointment with the company's ability to conduct business effectively.
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