Business Details
35 Years
experience
Emergency
services
Trusted Damage Restoration Services in Austin, TX
From the first call to the final walkthrough, we are committed to ensuring the work is done right and you are never left in the dark. Restoring safety, stability, and trust is at the core of what we do. Property damage impacts more than just physical structuresit disrupts the spaces where memories are made and businesses thrive. At Austin Hi-Tech Restoration, we understand the emotional and financial weight of such losses. With over 33 years of experience, our certified team combines proven expertise with genuine empathy to restore your property and peace of mind.We prioritize transparency, avoiding industry jargon, and ensuring you are informed at every stage. Our approach is rooted in treating every job as if it were our own, because we know restoration is about more than repairsits about returning your life to normal. As a locally-owned business, we live and work in the same communities we serve, adhering to the 'treat it like Grandmas house' rule. With a track record of serving over 18,000 families and maintaining an A+ BBB rating, we stand by our commitment to excellence and accountability.
Services
Water Damage Restoration
Fire Damage Restoration
Emergency Board-Up Services
Storm Damage Repair
Insurance Claim Support
Details
- Year established: 1991
Highlights and features
- 33 years of local experience in Austin with 18,000+ families served.
- 24/7 emergency response with arrival within 1 hour of contact.
- Certified technicians trained in advanced restoration techniques.
- Preferred vendor for 7 of Texas' top 8 insurance carriers.
- A+ BBB rating with 4.5-star Google reviews from verified clients.
What people say
Professional and compassionate team
Prompt response within 2 hours
Excellent communication and transparency
Thorough cleanup and attention to detail
Helped navigate insurance claims smoothly
Services
Water Damage Restoration
Our rapid-response team addresses water damage emergencies 24/7, using advanced equipment to extract water, dry structures, and prevent mold. Certified technicians assess damage, isolate affected areas, and restore properties to pre-loss condition. We coordinate with insurance providers to streamline claims and minimize client stress.
Fire Damage Restoration
We specialize in fire, smoke, and soot damage recovery, combining specialized cleaning techniques with structural repairs. Our team removes debris, deodorizes contents, and reconstructs properties while guiding clients through insurance processes. Advanced smoke-cleaning facilities ensure thorough restoration of belongings.
Emergency Board-Up Services
Securing damaged properties within 24 hours, we install temporary barriers to prevent further damage from weather or vandalism. Services include boarding windows/doors, temporary fencing, and power solutions to protect homes and businesses post-disaster.
Storm Damage Repair
Handling hail, wind, and flood damage from severe weather, we provide emergency tarping, debris removal, and structural repairs. Our team documents storm-related losses for insurance claims and restores properties to meet safety standards.
Insurance Claim Support
We act as client advocates during insurance claims, handling documentation, damage assessments, and communication with adjusters. Our goal is to ensure fair settlements by accurately representing repair costs and policyholder rights.
People
Virgil Alexander
Owner
A lifelong Austin resident with 33 years in restoration, Virgil leads with a commitment to community-first values. He oversees operations, ensuring technical excellence and client satisfaction align with company principles.
Questions
What types of emergencies does Austin Hi-Tech Restoration handle?
We respond to water damage, fire/smoke damage, storm damage, and structural emergencies requiring board-up services 24/7.
How quickly can you respond to an emergency?
Our team arrives within 1 hour of contact for urgent situations, with 24/7 availability across Austin and surrounding areas.
Do you work directly with insurance companies?
Yes, we collaborate with all major Texas insurers and are a preferred vendor for 7 of the top 8 carriers, streamlining claims processes.
What areas do you serve?
We operate throughout Austin and nearby communities including Round Rock, Georgetown, Cedar Park, and Pflugerville.
How do you ensure safety during mold remediation?
Technicians use containment chambers, HEPA filtration, and protective gear to prevent cross-contamination during water damage cleanup.
What sets your restoration process apart?
We combine certified expertise with 'Grandma’s house' care, treating properties as our own while providing daily progress updates.
