Relax. We will do the work!
At Sweetwater Pool Service, we understand that maintaining a pool can be a daunting task. That's why we're here to help. As a family-owned and operated business, we take pride in providing top-notch pool services to residential and commercial clients in Naples, Marco Island, Bonita Springs, Estero, and Fort Myers.
Our Story
From humble beginnings, Sweetwater Pool Service has grown into a reputable and trusted name in the pool industry. Our journey began with a simple yet ambitious goal: to provide exceptional pool services that exceed our customers' expectations. Through hard work, dedication, and a commitment to excellence, we've built a loyal customer base that trusts us with their pool needs.
Our Mission
At Sweetwater Pool Service, our mission is to provide reliable, efficient, and cost-effective pool services that cater to the unique needs of our clients. We strive to maintain the highest standards of quality, safety, and customer satisfaction. Our team of experienced professionals is trained to handle a wide range of pool services, from routine maintenance and cleaning to repairs, installations, and renovations.
Our Services
We offer a comprehensive range of pool services designed to meet the diverse needs of our clients. From pool cleaning and maintenance to equipment installations, repairs, and renovations, we've got you covered. Our services include:
- Pool Cleaning and Maintenance
- Pool Heaters
- Pool Pumps
- Pool Automation
- Pool Lighting
- Salt Water Systems
- Fountain Services
- Pool Renovations
Why Choose Sweetwater Pool Service?
At Sweetwater Pool Service, we're committed to delivering exceptional results, exceptional customer service, and unparalleled expertise. Our team is dedicated to providing personalized attention to each client, ensuring that their pool needs are met with precision and care. We're proud of our reputation for:
- Competitive pricing
- Quick and courteous responses to client inquiries
- Comprehensive glossary and FAQs
- Hurricane preparation plans for your pool
- Customer reviews and testimonials
Our Promise
At Sweetwater Pool Service, we promise to treat every pool as if it were our own. We're committed to providing the highest level of service, ensuring that our clients can enjoy their pool with confidence and peace of mind.
Overview of Sweetwater Pools Reviews
Positive Experiences
- The majority of reviews praise Sweetwater Pools for their excellent service, professionalism, and responsiveness.
- Many customers appreciate the company's ability to diagnose and fix pool issues quickly and efficiently.
- The office staff, particularly Jaymie and Denise, are often mentioned as being helpful and knowledgeable.
- The technicians are praised for their expertise and courteousness.
- Some customers have been with the company for years and have had consistently good experiences.
Negative Experiences
- A few customers had negative experiences, including unreturned calls and unresponsive staff.
- One customer had a poor experience with a technician who failed to show up for a scheduled cleaning.
- Another customer was unhappy with the company's handling of a warranty issue and felt that they were not responsive to their concerns.
Recurring Themes
- Excellent Customer Service: Many customers praised Sweetwater Pools for their excellent customer service, responsiveness, and professionalism.
- Efficient Pool Maintenance: The company's ability to diagnose and fix pool issues quickly and efficiently is a common theme among positive reviews.
- Knowledgeable Staff: The office staff, particularly Jaymie and Denise, are often mentioned as being helpful and knowledgeable.
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