To be the best for you and your family
Passion for Pool Care in Collier & South Lee Counties
Florida Pool Service stands as a trusted name in pool care, proudly serving the communities of Collier and South Lee Counties since 2001. We are a full-service maintenance and repair company specializing in residential pools, spas, and fountains.
Our Expertise
We offer an extensive array of services to ensure your pool experience is exceptional. From routine maintenance and inspections to comprehensive renovations and repairs, our experienced professionals handle it all.
1. Maintenance & Inspections
- Comprehensive pool inspections to identify potential issues and ensure optimal performance.
- Regular maintenance visits to keep your pool clean, balanced, and operational.
- Pool cleaning services to remove debris, restore water quality, and maintain optimal clarity.
2. Repair & Remodeling
- Expert repairs for all pool equipment, including pumps, heaters, filters, lights, and automation systems.
- Extensive experience in pool remodeling, specializing in features like fire bowls, waterfalls, and landscaping.
- Acid washing for vinyl pools to restore their original beauty.
3. Gas Appliance Service & Installation
- Professional installation and service of gas pool heaters, ensuring reliable heating for your pool.
- Comprehensive repair and maintenance of all gas-powered appliances.
4. Additional Services
- Pressure washing and sealing for pool surfaces to restore their original texture and prevent damage.
- Pool automation systems to control everything from lighting to filtration with a single touch.
- Specialized services for hurricane protection to safeguard your pool during storms.
Our Commitment
At Florida Pool Service, we prioritize:
- Customer Service: We value open communication, personalized attention, and responsive service.
- Pool Care Expertise: Our technicians are highly trained and certified to handle all pool-related issues.
- Quality & Transparency: We use trusted equipment and materials, and provide detailed reports on all services performed.
Our Values
- Integrity: We uphold the highest ethical standards and maintain open communication with our clients.
- Professionalism: Our team is dedicated to providing reliable and efficient service.
- Passion: We love swimming pools and are committed to helping our clients enjoy the full potential of their backyard oasis.
Customer Experiences with Florida Pool Service
Positive Experiences
Many customers have had positive experiences with Florida Pool Service, praising their prompt and efficient service, expertise in pool maintenance and repairs, and trustworthiness.
Natalie's Expertise
Natalie, the manager, is particularly mentioned for her expertise in handling intricate equipment repairs and ensuring pools remain in top condition.
Quick Response Time
Several customers appreciated the quick response time of Florida Pool Service, with some experiencing same-day or next-day service.
Trust and Reliability
Customers have expressed trust and reliability in Florida Pool Service, with some even willing to hire them again in the future.
Negative Experiences
However, some customers have had negative experiences with Florida Pool Service, citing issues with equipment installations, poor communication, and rude customer service.
Equipment Installation Issues
One customer had issues with a salt generator installed by Florida Pool Service, which stopped working after a few weeks, leading to frustration and disappointment.
Poor Communication
Customers have experienced poor communication from the office staff, including rude responses, lack of transparency, and unreturned calls and emails.
Lack of Accountability
Some customers felt that Florida Pool Service did not take responsibility for their mistakes, instead making excuses and trying to charge extra for unnecessary services.
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