Let the Healing Begin - Restoring Balance & Natural Health
At Zen Balance Massage, you'll find a business run with caring, compassion, and heart. We provide quality, therapeutic, client-focused massage therapy for your wellness. Our focus is helping our clients with pain management and stress reduction. Whether you are seeking pain relief or the healing experience of deep relaxation, our therapist will personalize a massage session to meet your specific needs.
Our Mission
At Zen Balance Massage, we believe there is no greater honor than to be of service to others. Inspired by our purpose to Love One Another and supported by our nurturing environment, we provide a personalized, healing, therapeutic massage with a compassionate touch and a focus on wellness.
Our Services
We offer a range of massage therapy services, including Therapeutic Massage, Swedish, Trigger Point Therapy, Myofascial Release, Sports Massage, Shiatsu, Lymphatic Drainage, and Prenatal Massage. Our techniques help clients to achieve deep levels of relaxation, well-being, and a sense of calm, while also alleviating discomfort from chronic pain, repetitive motion syndromes, and tendinitis. We also offer Reiki that facilitates deep relaxation and healing.
Our Commitment
Our therapists continually seek to learn new techniques and therapies and use multiple modalities to get the best results possible. We pride ourselves on being able to tune in to our client's needs and tailor each and every massage to exactly what they need at that time. You will not get a "one size fits all" approach from your massage at Zen Balance.
Our Environment
Come experience the best of both worlds: luxury and healing without inflated spa pricing. Our studio provides a calming ambiance, perfect for relaxation and rejuvenation. We sanitize all surfaces that have been touched after each session, and the entire room is disinfected, including the massage table, bolster, face cradle, door handles, drawer handles, cabinets, stools, and light switch.
Massage Therapists and Services
The reviews praise the massage therapists, highlighting their skills, friendliness, and attention to detail. Omy, Nora, Leslie, and Donna are mentioned as exceptional therapists who provide wonderful massages, making clients feel comfortable and relaxed. The reviews also commend the business for its nice and quiet ambiance.
Customer Service and Communication
However, there is a negative review that criticizes the customer service and communication of the management, particularly Mary Ann. The reviewer, Sun Shine, expresses dissatisfaction with the way their appointment was handled, feeling blamed and disrespected. The review highlights the importance of taking responsibility for mistakes and apologizing to customers.
Growth and Improvement
Despite the negative experience, the review emphasizes the importance of constructive feedback in improving services. The reviewer appreciates the massage therapist, Nora, and the business itself, but calls for better management and customer service.
Loyalty and Recommendation
Several reviewers express their loyalty to the business and recommend it to others. They appreciate the personalized approach, attention to detail, and the calming atmosphere. The reviews highlight the business's ability to accommodate special requests and provide an exceptional self-care experience.
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