Ad Majorem Dei Gloriam, A.M.D.G. "For the Greater Glory of God"
At Point Loma Cleaners & Laundry, we pride ourselves on being a dry cleaning service that is dedicated to providing exceptional quality and unparalleled customer service. With over 31 years of expertise and experience, our owner and resident pre-spotter has received a certificate of completion from the State of California as a pre-spotter. This ensures that our customers receive the best results possible when it comes to removing stains and preserving the integrity of their garments.
We understand that every garment is unique and requires specialized care. That's why we use a wide range of products and techniques to ensure maximum customer satisfaction. From preserving intricate lace and beading to providing professional pressing and finishing, we take the time to ensure that every garment looks its best. Whether you need to clean a delicate wedding dress or a favorite down comforter, we have the expertise and equipment to get the job done right.
One of the main reasons our customers choose Point Loma Cleaners & Laundry is because of our commitment to sustainability. We recognize the impact that waste can have on the environment, which is why we launched our hanger recycling program. This program allows customers to return old hangers to us, which we then reuse or recycle, reducing the amount of waste that ends up in landfills.
At Point Loma Cleaners & Laundry, we believe that our customers are more than just customers - they're like family. That's why we take the time to get to know our customers, understand their needs, and go above and beyond to ensure they're completely satisfied with our services. We're proud to have received numerous testimonials from satisfied customers who have been impressed with our attention to detail and commitment to quality.
Whether you're looking for a professional dry cleaning service that can handle delicate garments or a reliable laundry service that can keep your closet organized and clutter-free, Point Loma Cleaners & Laundry is the perfect choice. With our commitment to quality, sustainability, and customer satisfaction, you can trust that your garments will be in good hands with us.
How We Can Help
At Point Loma Cleaners & Laundry, we offer a wide range of services to meet the needs of our customers. Whether you need dry cleaning, laundry, or alterations, we have the expertise and equipment to get the job done. Here are just a few of the services we offer:
- Dry Cleaning: From delicate silk blouses to heavily soiled work uniforms, we can clean any type of garment to perfection.
- Laundry: Our state-of-the-art equipment and high-quality detergents ensure that your clothes come out looking their best.
- Alterations: Whether you need a hem taken up or a sleeve replaced, our skilled seamstresses can make any alteration you need.
What Sets Us Apart
So, what sets Point Loma Cleaners & Laundry apart from other dry cleaning services? Here are just a few reasons why we stand out:
- Expertise: With over 31 years of experience, our owner and resident pre-spotter has the knowledge and expertise to remove even the toughest stains.
- Sustainability: Our hanger recycling program is just one way we're committed to reducing our environmental impact.
- Quality: We use only the highest-quality products and techniques to ensure that your garments look their best.
- Customer Service: We pride ourselves on our exceptional customer service, taking the time to get to know our customers and ensure they're completely satisfied with our services.
Overall Experience
The majority of customers have had a positive experience with this dry cleaner, praising their professionalism, friendly service, and affordable prices.
Customer Service
Customers have consistently mentioned the excellent customer service, with staff being kind, humorous, and helpful. The owners are particularly commended for their professionalism and willingness to go the extra mile to ensure customer satisfaction.
Quality of Work
The quality of work is generally reported to be excellent, with garments returned in great condition and spotless. The dry cleaner's ability to handle delicate and special-care items, such as military uniforms, is also highlighted.
Pricing
Prices are considered reasonable and affordable, with customers appreciating the value for the quality of service received.
Issues with Trust and Communication
However, there are some concerns raised about trust and communication, with two customers reporting negative experiences related to mistakes made with their garments and untruthful statements from the owner.
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