Our Customers' satisfaction TODAY is our future for TOMORROW.
At Apadana Cleaners, we take pride in being a family-owned and operated business that has served the San Diego community since 1991. As a Certified Professional Dry Cleaner, we are committed to providing the highest quality dry cleaning and laundry services to our customers.
Our Mission
Our mission is to provide expert cleaning and alteration services that exceed our customers' expectations. We strive to deliver exceptional results, while also being environmentally friendly. We believe that our customers deserve the best, and that's why we take the time to carefully hand-clean each garment, using only the latest technology and eco-friendly processes.
Our Services
We offer a wide range of services to fit the individual needs of our clients. From delicate dry cleaning to alterations and repairs, our team of experienced professionals is dedicated to providing exceptional results. We understand that every garment is unique and requires special care, which is why we take the time to carefully hand-clean each piece using our 100% organic dry cleaning method.
Eco-Friendly Process
At Apadana Cleaners, we are committed to operating in an environmentally safe manner. We use eco-friendly processes and sustainable practices to minimize our impact on the environment. Our goal is to provide high-quality cleaning services while also protecting the environment for future generations.
Meet Our Expert Team
Our team of expert cleaners consists of trained professionals who are dedicated to providing the highest level of service. We take pride in our work and guarantee satisfaction. Whether you need dry cleaning, alterations, or repairs, our team is here to help.
Our Commitment
At Apadana Cleaners, we are committed to providing the highest quality cleaning services. We understand that every garment is important and deserves to be treated with care. Our commitment is to deliver exceptional results, and we stand behind our work. If you're not satisfied with our service, we'll make it right.
Positive and Negative Reviews
Customer Satisfaction
Apadana Cleaners received a mixed bag of reviews, with some customers expressing great satisfaction with their services, while others were left unimpressed.
Services and Quality
Some reviewers praised the quality of work, citing excellent results, careful treatment of clothing, and timely completion of tasks. Examples include Brian Cohen, who had a stain removed from his 60+ year old talit, and Sharon Morton, who appreciated the extension of the life of her clothes due to the quality and care provided by Apadana. Others, such as Eric Brown, were thrilled with the outcome, calling the professionals "caring" and "passionate."
However, not all customers were pleased. Jhavoc found the service poor, with a rude and unfriendly staff member at the register. Nathan Loyer was happy with the price and result, but noted that he would have appreciated a call saying his item was ready.
Customer Service
Some reviewers encountered excellent customer service, such as Marcus Safar, who received a discount on his first visit and appreciated the staff's willingness to answer questions. Philip Mondy praised the dry cleaners for being always willing to answer questions and for completing his military uniform's alterations efficiently.
Value for Money
A few reviewers felt that the prices were reasonable, such as Nathan Loyer, who was pleased with the result and thought it would've been nice to receive a call saying it was ready. Brian Cohen appreciated the care and attention to detail. However, others felt that the prices had increased, such as T. Kim Nguyen, who used to hem pants for $8 a pair but was now charged $24 for one pair.
Conclusion
Overall, Apadana Cleaners received a mixed bag of reviews, with both positive and negative comments. While some customers appreciated the quality of work, careful treatment of clothing, and excellent customer service, others were left unimpressed with the service, prices, or staff demeanor.
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