Business Details
Your Reliable Car Dealer in Asheville & Raleigh
Benchmark Auto Sales is a straightforward dealership offering mechanically sound and fully serviced vehicles at affordable payments. Our mission is to improve the in-house financing experience by eliminating the cyclical pitfalls of traditional buy-here, pay-here dealerships. We include a limited powertrain warranty and GAP waiver on every vehicle, approve deals with affordable payments, and avoid long-term contracts or negative equity traps.Founded to build lasting relationships and promote upward mobility, we prioritize transparency, reliability, and customer satisfaction. Our team ensures a positive used car shopping experience by offering no-pressure sales, flexible payment plans, and a commitment to integrity. With locations in Asheville and Raleigh South, we serve North Carolina drivers seeking reliable transportation solutions.
Services
Used Car Sales
In-House Financing
Lease Programs
Trade-In Options
Powertrain Warranties
Highlights and features
- We offer in-house financing with approvals based on affordability and friendliness.
- Our vehicles include a 24,000-mile powertrain warranty and gap waiver.
- Flexible trade-in programs after 18-24 months with credits up to $2,500.
- No long-term contracts or negative equity traps in our lease agreements.
- Customer-focused service with transparent pricing and no hidden fees.
What people say
Great service
Friendly staff
Easy process
Reliable vehicles
No-pressure sales
Services
Used Car Sales
Benchmark Auto Sales offers a wide selection of mechanically sound used cars, trucks, and SUVs. Each vehicle undergoes thorough inspection to ensure reliability and safety. Our inventory includes models from top manufacturers, all backed by a limited powertrain warranty and gap waiver. We prioritize transparency, providing clear pricing with no hidden fees. Our team works closely with customers to find vehicles that meet their needs and budget, ensuring a stress-free purchasing experience.
In-House Financing
Our in-house financing solutions cater to customers with varying credit histories, including those with bad credit. Approvals focus on affordability, requiring payments under 20% of take-home pay. We offer flexible lease terms from 57-260 weeks, with purchase options at contract end. No security deposits are required, and early termination is possible with a $100 fee after 13 months. This program avoids negative equity traps and long-term commitments.
Trade-In Programs
Benchmark provides flexible trade-in options after 18-24 months of on-time payments. Customers receive credits up to $2,500 toward new vehicle down payments, with additional loyalty rewards for full payoffs. Trade eligibility requires good vehicle condition, timely maintenance, and adherence to mileage limits (21,600/year). This program supports upward mobility, allowing customers to upgrade without financial strain or complex processes.
Powertrain Warranties
Every vehicle includes a 24,000-mile limited powertrain warranty covering critical mechanical components. This warranty, combined with bi-annual oil changes and a gap waiver, ensures long-term reliability. We refuse to sell vehicles 'as-is,' maintaining high quality standards. Our warranties provide peace of mind, protecting against unexpected repair costs and reinforcing our commitment to customer satisfaction through transparent, no-pressure service.
Customer Support
Our team offers personalized support throughout the purchasing and leasing process. From pre-approval guidance to insurance assistance and contract clarification, we prioritize clear communication. Staff members like Eddie, Jon, and Angel are praised for their patience, honesty, and dedication to resolving customer concerns. This approach fosters trust, ensuring clients feel valued and informed at every step of their vehicle acquisition journey.
Questions
What credit requirements are needed for in-house financing?
We base approvals on affordability (payments <20% of take-home pay) and friendliness, not credit scores. No invasive questions about past credit issues.
Can I trade in my vehicle before the lease term ends?
Yes, after 18 months with a $1,500 credit or 24 months with a $2,500 credit toward a new vehicle down payment.
What happens if I exceed mileage limits?
Mileage restrictions apply (21,600/year). Customers traveling over 25,000 miles annually don't qualify for trade incentives but may pay a penalty and still qualify up to 25,000 miles.
Are there hidden fees in your lease agreements?
No hidden fees. Listed down payments include tax and DMV fees. A 2.5% fee applies to credit/debit card charges over $500.
Do you offer traditional financing options?
Yes, we provide access to outside lenders for traditional financing alongside our in-house lease plans.
What insurance options are available?
We offer an in-house collision damage waiver or can connect customers with preferred insurance providers for traditional coverage.
