Life Looks Good From Here
At Appalachian Motors, we are dedicated to providing our customers with the highest quality used cars, trucks, and SUVs in Asheville, NC. Our locally owned and operated dealership takes pride in offering a wide selection of vehicles from top manufacturers, ensuring that you find the perfect ride to fit your needs and budget.
Our Mission
Our mission is to provide exceptional customer service, ensuring a hassle-free car-buying experience. We strive to build long-lasting relationships with our customers, providing them with the necessary tools and resources to make an informed decision. Our experienced and knowledgeable staff is dedicated to helping you find the right vehicle, regardless of your credit history or financial situation.
Our Services
We offer a wide range of services to cater to our customers' needs, including:
- Financing Options: We understand that financing can be a hurdle for many car buyers. That's why we offer flexible financing options to fit your budget and credit score.
- Credit Application: Apply for credit online or in-store, and our team will work with you to find a financing solution that suits your needs.
- Dealer Info: Learn more about our dealership, our team, and our commitment to customer satisfaction.
- Contact Us: Reach out to us with any questions or concerns, and we'll get back to you promptly.
Our Inventory
We take pride in our extensive inventory of used cars, trucks, and SUVs from top manufacturers, including Acura, Audi, BMW, Buick, Chevrolet, Chrysler, Dodge, Fiat, Ford, GMC, Honda, Hyundai, Jaguar, Jeep, Kia, Land Rover, Lexus, Mazda, Mercedes-Benz, Mitsubishi, Nissan, Porsche, Ram, Saturn, Subaru, Toyota, and Volkswagen.
Why Choose Us?
At Appalachian Motors, we are committed to providing our customers with an exceptional car-buying experience. Our knowledgeable staff, flexible financing options, and extensive inventory make us the go-to dealership in Asheville, NC. Visit us today and experience the difference for yourself!
Positive Experience
Satisfied Customer
One customer, Reena, had a positive experience with the dealership, praising the staff, especially Jay, for being honest and helpful. She recommends the dealership and plans to return for future purchases.
Negative Experiences
Deceptive Business Practices
Multiple customers reported negative experiences with the dealership, citing deceptive business practices, such as:
- Misrepresenting the condition of vehicles
- Failing to disclose important information about the vehicle's history
- Having unfair policies that allow them to repossess vehicles without notice
- Being unhelpful and unresponsive to customer concerns
Poor Vehicle Quality
Many customers reported buying vehicles from the dealership that turned out to be lemons, requiring costly repairs and replacement of parts soon after purchase. Some examples include:
- Blown head gaskets
- Bad O2 sensors
- Rusty brake pads
- Broken tensioner pulleys
- Bad exhaust manifold leaks
Unfair Repossession
Several customers reported having their vehicles repossessed unfairly, with one customer even being told that they had to turn in their vehicle because their husband had returned his own vehicle.
Rude and Unhelpful Staff
Some customers reported being treated rudely and disrespectfully by the staff, with one customer even being threatened with repossession.
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