Quality Service at a Fair Price, Guaranteed!
At Ernie's Plumbing, we pride ourselves on being a leader in providing quality plumbing services to our valued customers. With over two decades of experience, we have built a reputation for excellence, honesty, and fairness. Our mission is to provide top-notch plumbing services that meet and exceed our customers' expectations, while continuously improving our quality and performance.
Our Commitment to Excellence
We are a fully licensed, insured, and bonded company, employing a team of expert plumbers who are dedicated to resolving all your plumbing issues. Our technicians undergo extensive training and have extensive knowledge to answer your questions and find the most effective solution for any plumbing issue. We take pride in our commitment to providing total customer satisfaction, guaranteeing the quality of our work 100%.
Our Services
At Ernie's Plumbing, we offer a wide range of services to meet all your kitchen, bathroom, laundry room, and other home and commercial plumbing needs. Our services include:
- Slab Leak Detection and Repair
- Water Heater Installation and Repair
- Video Diagnostics
- Leak Detection
- Plumbing Replacement
- And many more.
Our Promise
We promise to provide you with:
- A fixed price before we start the job, so you know exactly what to expect
- A clean, professional, and uniformed technician who will arrive at your home in a clearly marked van
- A courteous and respectful technician who will offer you an estimate followed by a reliable service
- Scheduled appointment times, so you know exactly when we'll arrive
- A courtesy call when we're on our way, so you can plan your day
- A 100% guarantee on our workmanship and parts
Why Choose Ernie's Plumbing?
At Ernie's Plumbing, we're committed to providing you with quality service at a fair price. We don't subcontract out our work, and our technicians are employed directly by us, ensuring that you receive the highest level of service. We're open from 8am to 5pm Monday through Friday and 8am to 3pm on Saturday, and we're closed on Sundays.
Contact Us
Read more about our company and plumbing services on our website and contact our office today for quality service for all your plumbing needs and honest service at fair prices.
Mixed Reviews for Ernie's Plumbing Service
Customer Service Issues
Several reviewers expressed frustration with Ernie's Plumbing Service's customer service. Cynthia Ngo experienced a nightmare scenario where the company installed a backflow valve backwards and refused to fix the mistake, despite her repeated calls and even speaking to the boss. R.-Bach Dfw was disappointed with the company's handling of their issue, feeling that they wasted their time and money. C. -C. had a poor experience with the General Manager, Randy, who was unprofessional and unhelpful.
Quality of Work Concerns
Some reviewers were unhappy with the quality of work provided by Ernie's Plumbing Service. Cynthia Ngo's experience with the incorrectly installed backflow valve was a major concern. C. -C. discovered a leak in their kitchen a week after the installation of a new garbage disposal and shark bite connection, which the company initially suggested fixing by cutting into the kitchen cabinets or exterior drywall.
Pricing Concerns
A few reviewers felt that Ernie's Plumbing Service was overpriced. Asif Alikhan thought the $450 charge for a faucet installation was expensive. C. -C. was surprised by the high cost of the garbage disposal and shark bite connection installation.
Positive Experiences
On the other hand, some reviewers had very positive experiences with Ernie's Plumbing Service. Shirley Rachal praised Bryan, the plumber, for his politeness, explanation of the work needed, and excellent job. Monica L. appreciated the company's fair pricing and consistency. Carol Wray and her relatives have been pleased with the company's fast, courteous, and effective repair services. Rhonda Shorethose appreciated the honesty and professionalism of the technician who diagnosed and explained the issue with her Navien water heater.
