Trusted for quality and convenience since
At Jermantown Shell, we're dedicated to providing top-notch auto repair and tire services to the Fairfax, Herndon, and Sterling communities. Our ASE-certified technicians are equipped with the latest vehicle diagnostics equipment and are committed to delivering exceptional service, ensuring your vehicle is safe and reliable.
Our Services
We offer a wide range of services, including brake repair, oil changes, tire rotations, windshield replacement, transmission service, and Virginia State Inspections. Additionally, our online diagnostic center allows you to diagnose car problems and research repairs from the comfort of your own home.
Tire Selection
We boast an impressive inventory of tires from trusted brands like MICHELIN, BFGoodrich, and Pirelli. Whether you're looking for better fuel economy, all-season performance, or a quiet ride, our knowledgeable staff will help you find the perfect tires for your vehicle.
Convenience
At Jermantown Shell, we prioritize convenience. Our 24-hour gas station and convenience store, free Wi-Fi, and free local shuttle service make it easy for you to get your car fixed without disrupting your busy schedule.
Our Promise
Our mission is to provide a one-stop-shop experience for all your auto repair and tire needs. With our commitment to quality, convenience, and exceptional customer service, we strive to be your go-to destination for all your automotive needs.
Overview of Jermantown Shell Reviews
Positive Feedback
- Honesty and Fairness: Many reviewers praised the shop's honesty and fairness in their dealings, with some even comparing prices with other shops to confirm Jermantown Shell's competitive pricing.
- Excellent Customer Service: The staff, including Brad, Chase, and Juan, were consistently praised for their politeness, professionalism, and helpfulness.
- Efficient and Quick Service: Many reviewers appreciated the quick turnaround time for services, including oil changes, tire repairs, and state inspections.
- Trustworthy Mechanics: Reviewers trusted the mechanics' expertise and appreciated their willingness to explain problems and offer solutions.
Negative Feedback
- Long Wait Times: A few reviewers experienced long wait times, which were sometimes attributed to the shop's busy schedule.
- Rude Behavior: One reviewer reported a rude encounter with a staff member, which was deemed an isolated incident.
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