At Key West Hideaways, we pride ourselves on being the premier vacation rental and property management company in Old Town Key West. Our team is dedicated to providing superior service to our guests and property owners alike, ensuring a stress-free experience from start to finish.
Our Services
Our extensive range of services is designed to cater to all your needs, whether you're a guest looking for the perfect vacation home or a property owner seeking to maximize your investment. Our portfolio of vacation rentals includes nightly and monthly rentals, pet-friendly options, and properties with fully-equipped kitchens, private pools, and hot tubs. We also offer concierge services to help you make the most of your Key West experience, including bike or scooter rentals, water sports, dinner/booze cruises, and tours.
Our Commitment to Excellence
At Key West Hideaways, we strive to provide exceptional service, attention to detail, and a personalized approach to ensure that every guest and property owner has an unforgettable experience. Our team is knowledgeable, friendly, and always available to assist with any needs or concerns. We're passionate about helping you create lasting memories in Key West and making the most of your investment in this tropical paradise.
Our Properties
Our vacation homes and condos are thoughtfully curated to provide the perfect blend of comfort, convenience, and luxury. From cozy one-bedroom retreats to spacious four-bedroom villas, we have something for every taste and budget. Many of our properties boast stunning pools, lush tropical backyards, and stunning views of the surrounding area. Whatever your preferences, we're confident you'll find the perfect Key West Hideaway to call your own.
Why Choose Key West Hideaways?
By choosing Key West Hideaways, you're not just booking a vacation rental - you're gaining access to a tailored experience that combines the best of Key West with the comfort and convenience of a home away from home. Our team is dedicated to making your stay unforgettable, and we can't wait to welcome you to our little slice of paradise.
Unethical Business Practices and Poor Customer Service
Reviews highlight Key West Hideaways' unethical business practices, poor customer service, and lack of flexibility. Some customers were charged for services they did not receive, and the company showed no willingness to refund or compromise.
Properties' Conditions and Maintenance
Some properties had cleanliness issues, outdated furniture, and malfunctioning amenities like TVs and air conditioning. Bathrooms needed renovation, and some units had broken blinds and filthy windows.
Positive Experiences
On the other hand, some customers had positive experiences with Key West Hideaways, praising their friendly service, prompt responses, and helpful concierge services. Some properties were clean, quiet, and well-maintained, with excellent locations.
Overall Assessment
The reviews suggest that Key West Hideaways has inconsistent service and property quality. While some customers had satisfactory experiences, others were disappointed with the company's business practices, property conditions, and customer service.
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