Providing professionalism, reliability, and peace of mind
At Citadel Security Agency, we have been one of the leading private security companies in New York City since 1981. Founded by a retired NYPD Detective and a retired Sergeant, our mission is to provide top-notch security guard services to clients across the city. Over the years, we have built a reputation as the go-to provider for security guard services in New York City, offering professionalism, reliability, and peace of mind to our clients.
Our Services
We offer a wide range of security services to cater to the diverse needs of our clients. From providing security guards for special events, trade shows, and concerts to offering armed and unarmed protection, school security, park security, and security for houses of worship, hotels, and product launches, we have got you covered. Our team of experts can also assist with corporate restructuring, security permit acquisition, and ensuring on-site medical attention. Whether you need security for a small gathering or a large-scale event, we have the resources and expertise to provide you with a customized solution.
What Sets Us Apart
At Citadel Security Agency, we take pride in our professionalism, reliability, and proven track record. With a client retention rate of over 97%, we have earned the trust of our clients by providing security with discretion, professionalism, and a proven track record. Our team of experienced security professionals is dedicated to ensuring the safety and security of our clients and their guests.
Our Commitment to Excellence
At Citadel Security Agency, we are committed to delivering exceptional security services that meet the unique needs of our clients. Whether you need security guards for a special event, trade show, or corporate function, we have the expertise and resources to provide you with a tailored solution. With our commitment to excellence, you can trust us to take care of your security needs, allowing you to focus on what matters most - your event, your business, or your personal safety.
Employee Experience
The reviews highlighted mixed experiences among employees. One reviewer, Jun Morales, had a negative experience, citing issues with a fake supervisor, personal property being taken, and unfair termination. On the other hand, Buzzy Buswold, who has worked for Citadel for 2.5 years, believes the organization is improving, with better communication and a more relaxed atmosphere.
Client Satisfaction
The majority of reviews from clients were overwhelmingly positive. Lauren Kiefer, Lindsay Stavros, Jen W., Ian Askaran, Mike Broadwell, and Jodine Dorce all praised Citadel's professionalism, promptness, and effectiveness in providing security services for their events. They appreciated the respect and courtesy shown by the guards, and the management's cordiality.
Strengths
Citadel's strengths lie in its provision of high-quality security services, with guards who are prompt, well-dressed, and respectful. The company's management is also commended for its professionalism and cordiality.

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