Transforming Spaces, Enhancing Lives
At One Less Thing Dry Cleaning, we take pride in providing top-notch dry cleaning, laundry, and alteration services to our valued customers in Houston and surrounding areas. With over six years of experience in the industry, we have built a reputation for delivering high-quality services at fair prices.
Our Story
Our journey began with a simple yet powerful idea: to provide exceptional dry cleaning services that cater to the unique needs of our customers. We understand that our customers lead busy lives, and that's why we offer free pick-up and delivery services to make things easier for them. Our state-of-the-art facility is equipped with the latest technology, and our team of experts is dedicated to providing unparalleled customer service.
Our Services
We offer a wide range of services designed to make your life easier. Our dry cleaning services include cleaning of delicate fabrics, handbags, and even leather and suede items. Our laundry services include wash and fold, Pressing, and alterations. We also provide specialized cleaning services for linen, drapes, and curtains, as well as shoe repairs. Our team of experts is trained to handle even the most delicate or complex cleaning tasks.
Our Commitment to Quality
At One Less Thing Dry Cleaning, we are committed to providing the highest level of quality in everything we do. From the moment we receive your garments to the final delivery, we ensure that every item is treated with care and attention to detail. Our pre-inspection and spot removal process ensures that every garment is thoroughly inspected for any imperfections before and after cleaning.
Why Choose Us?
So, why choose One Less Thing Dry Cleaning? The answer is simple: we care about our customers, and we care about the environment. We use eco-friendly cleaning solutions and sustainable practices to minimize our impact on the environment. Our prices are competitive, our services are convenient, and our quality is unmatched.
Convenience and Reliability
The majority of reviewers praised OLT's convenience, reliability, and fast service. Many reviewers appreciated the ability to have their dry cleaning and laundry picked up and delivered to their homes, making it a hassle-free experience.
Friendly Staff and Personalized Service
Reviewers also commended OLT's friendly and personable staff, with many mentioning the owner Carlos by name. They were impressed by the staff's ability to remember their names and provide a personalized experience.
Quality of Work
The majority of reviewers were extremely satisfied with the quality of work provided by OLT. They reported that their clothes came back looking brand new, with some even stating that they were impressed by the attention to detail and care taken with their garments.
Issues with Stains and Customer Service
However, one reviewer had a negative experience with OLT, citing that they got stains on three of their white dress shirts and were blamed for the issue. They also reported poor customer service, stating that the staff was aggressive and unaccountable.
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