We care about your clothes, we care about you, we care about it all!
At Eagle Express Dry Cleaners, we pride ourselves on being a family-owned and operated business with over 35 years of experience in the dry cleaning industry. Our dedication to customer satisfaction is unparalleled, and we strive to provide the best service and quality to every customer who walks through our doors. As a second-generation business, we have built a reputation for excellence and are committed to continually improving our services to meet the evolving needs of our customers.
Our Services
Our expertise extends beyond just dry cleaning. We offer a wide range of services, including laundry, alterations, leather, suede, and fur cleaning, wedding dress preservation, and hand wash household items. We also specialize in couture cleaning and draperies. Our state-of-the-art machines and eco-friendly processes ensure that your garments receive the highest level of care and attention.
Our Commitment to Customer Satisfaction
At Eagle Express Dry Cleaners, we understand that every item that comes in our door is precious to you. That's why we're committed to providing exceptional customer service and unmatched quality. We take the time to understand your needs and tailor our services to meet your specific requirements. Our staff is dedicated to delivering excellent workmanship, and we take pride in our ability to treat each and every item with care and attention to detail.
Our Awards and Recognition
We are proud to have received numerous awards and recognition from the Houston Press as the Best Dry Cleaners. Our outstanding customer service and commitment to quality have earned us a reputation as a top dry cleaner in the industry.
Our Environmental Efforts
At Eagle Express Dry Cleaners, we are committed to being environmentally friendly. We use eco-friendly processes and state-of-the-art machines to minimize our impact on the environment. We believe that our business should not only provide excellent service but also contribute to the well-being of our community and the environment.
Testimonials
Over the years, we have been fortunate to receive numerous positive testimonials from satisfied customers. We have been honored to serve generations of families and have built a reputation for trust, reliability, and excellence.
Conclusion
At Eagle Express Dry Cleaners, we take pride in our commitment to customer satisfaction, our commitment to quality, and our commitment to the environment. We are dedicated to providing the best dry cleaning services in the industry and ensuring that every customer leaves our store feeling satisfied and valued. We look forward to serving you and becoming your go-to dry cleaner.
Mixed Experiences with Eagle Cleaner's Service
Quality of Service
The quality of service at Eagle Cleaner's has been a topic of debate among customers. While some have reported excellent experiences, others have had negative encounters. Some customers have praised the cleaner's ability to revive vintage items, remove stubborn stains, and provide professional and friendly service. However, others have experienced damage to their garments, failure to follow instructions, and poor communication.
Damage to Garments
Some customers have reported damage to their garments, including torn beading, ruined wool shirts, and failure to remove stains. These experiences have led to a loss of trust and a vow to never return to the cleaner.
Excellent Customer Service
On the other hand, many customers have praised the cleaner's excellent customer service, professionalism, and friendly staff. Some have reported feeling valued and appreciated, and have continued to use the service despite moving farther away.
Reliability and Pricing
The cleaner's reliability and pricing have also been praised by some customers, with some reporting that they have never had an issue in multiple trips.
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