Growing Your Business, One Shipment at a Time!
Founded in 1971 as a small regional warehouse in downtown Buffalo, NY, Sam-Son Logistics has evolved into a premier third-party logistics (3PL) company spanning across North America. Our mission is to make business better for US and Canadian companies, small and large. We strive to provide the best delivery experience with every order, every time, not just for our customers but most importantly, their customers.
Our Services
At Sam-Son Logistics, we understand the importance of reliable and efficient logistics solutions. We offer a wide range of services designed to meet the unique needs of our clients. Our services include:
- Freight: We provide freight solutions for shipments within Canada, within the US, or across the border. Our expertise in freight management allows us to secure fast, reliable delivery at the best possible price.
- E-Commerce: Our e-commerce solutions cater to the needs of online retailers, providing fast fulfillment and reaching a majority of US and Canadian consumers within 2 business days. Our multiple warehouse locations provide more low-cost delivery options to customers.
- Warehouse & Distribution: With over 1 million square feet of affordable warehouse space available on the east and west coasts of the USA and Ontario, Canada, we offer a full range of warehouse and distribution services to help move your products and purchases where they need to go.
- Return Management: Our expertise in return goods processing has aided numerous North American companies in streamlining their return processes. We can implement current return management processes or develop a comprehensive solution to maximize customer satisfaction and recovered value to your organization.
Our History
Sam-Son Logistics began its journey in 1971, serving a select group of Canadian Customs Brokers. By the early 1980s, our logistics company had established itself in the textile, furniture, and consumer electronics industries. Today, we operate four warehouse locations, with a total of over 1.2 million square feet, allowing us to provide complete end-to-end supply chain and logistics services to a diverse customer base throughout Canada and the United States.
Mission & Value Proposition
Our mission is to provide excellent logistics services that enhance our customers' businesses. Our value proposition is built around the principles of:
- Cost Reduction: We help our customers reduce landed product costs, overhead costs, and freight costs.
- Increased Sales: We enable our customers to achieve better delivery times, increased order accuracy, and inventory turns, ultimately leading to increased sales.
- Enable Market Flexibility: We provide our customers with access to new markets without investing in warehouses, labor, and physical resources.
- Enhanced Business Growth: We help our customers create leaner operations and processes, critical to selling their products.
Hotel Overview
The FLC Sam Son Beach Resort has received mixed reviews from its guests. While some guests have been satisfied with their stay, others have expressed disappointment and frustration with various aspects of the hotel.
Negative Experiences
Poor Service
Many guests have complained about the poor service at the hotel. Staff members were reported to be unhelpful, unfriendly, and uncommunicative. Some guests had to wait for extended periods to receive assistance, and others were not provided with the amenities they requested.
Dirty Rooms and Facilities
Several guests have described the rooms and facilities as dirty and poorly maintained. Towels were reported to be dirty, and rooms were said to smell like moisture.
Overpriced and Disappointing Food
Many guests have expressed disappointment with the food quality, which was described as overpriced and poorly cooked. Some guests were also disappointed with the limited options available.
Other Issues
Other issues reported by guests include:
- Unclear communication and lack of guidance from staff
- Broken elevators and poor room allocation
- Unfair charging policies
- Limited amenities and closures of hotel facilities
Positive Experiences
Good Location and Facilities
Some guests have praised the hotel's location and facilities, describing them as great and diverse.
Good Food and Service
A few guests have reported positive experiences with the hotel's food and service, describing them as good and diverse.
Value for Money
Some guests have reported feeling that the hotel provided good value for money, despite some minor issues.
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