At Waterloo Restaurant & Catering, we have been serving the Akron community for over 60 years, since 1957. As a family-owned business, we pride ourselves on our commitment to providing exceptional customer service and quality food that is made fresh daily. Our mission is to ensure that every guest who enters our doors leaves with a positive, satisfied, and pleasantly surprised feeling. We strive to make our customers our best spokespersons by continually educating ourselves on food trends, perceived values, and the needs of our customers.
Our Story
Our journey began with a humble start as a small restaurant serving traditional American cuisine. Over the years, we have expanded to offer a wide range of menu items, including breakfast, lunch, and dinner options. We also offer catering services, specializing in creating customized menus for events, weddings, and corporate functions.
Our Vision
At Waterloo Restaurant & Catering, our vision is to be the go-to destination for every occasion. We aim to create a welcoming atmosphere where everyone feels at home. Our dedication to excellence extends from the freshness of our ingredients to the presentation of our dishes. We believe in incorporating enthusiasm, humor, creativity, personality, professionalism, and pride in everything we do.
Our Services
As a restaurant, we offer a variety of services, including:
- Breakfast Menu: Enjoy our signature breakfast dishes, available all day and night.
- Lunch & Dinner Menu: Savor our extensive menu featuring American classics, BBQ ribs, bison burgers, and more.
- Catering: Let us take the stress out of event planning. Our expert chefs and event planners will work with you to create a customized menu and service plan to suit your needs.
- Bakery: Indulge in our freshly baked pastries, cakes, and cookies.
Our Commitment
We are committed to providing exceptional service, quality food, and attention to detail. We understand the importance of making unforgettable memories and strive to make every guest feel valued and cared for.
Join Us
At Waterloo Restaurant & Catering, we invite you to join us for a meal that will leave you feeling satisfied and relaxed. Whether you're looking for a quick breakfast, a leisurely lunch, or a delectable dinner, we're here to serve you. Let us take care of your catering needs, and make your event unforgettable.
Food and Menu Options
The menu offerings at Waterloo were a highlight for many reviewers. Steve Karl enjoyed the Wednesday/Thursday special, which included eggs, bacon, and a waffle for a reasonable price. SoonLee raved about the shrimp, tacos, and spinach dip, saying everything was properly cooked and seasoned. Carol Caughron praised the lightly battered fried chicken and fried fish, and Kendra Grimaldi's granddaughter loved the "big apple" pie. Nanetta Kounouzvelis' large party enjoyed a variety of dishes, including the Mediterranean salad and bison burger.
Service and Staff
Friendly and attentive service was a common theme among reviewers. Steve Karl mentioned the friendly wait staff, and Deborah Stasik praised their waitress, Kaylie, as the best part of their dining experience. Carol Caughron, Kendra Grimaldi, and Robin Merideth all had positive interactions with their servers. Vicki Ickes' large group appreciated the attentive staff, and Nanetta Kounouzvelis' party received great service despite their large size.
Ambiance and Atmosphere
Reviewers enjoyed the clean and updated atmosphere at Waterloo. Kendra Grimaldi mentioned the clean and updated decor, and Nanetta Kounouzvelis appreciated the holiday decorations. Dave Mangold liked the sports bar atmosphere, complete with many TVs and 1980s music.
Issues and Concerns
Deborah Stasik was disappointed to find out about the limited menu on Mother's Day, which didn't accommodate diet restrictions in her group. Carol Caughron wished she was asked if she wanted to sit in the bar area instead of being seated there automatically. James Boyle had a less-than-stellar experience, citing potential staffing issues, but is willing to give them another try.
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