Experience Excellence in Auto Repair and Service
Quick Lane Auto Center of Citrus Park is a leading automotive service center dedicated to providing top-notch services to the residents of Tampa, FL, and the surrounding areas. Our mission is to deliver exceptional customer service, superior workmanship, and unmatched convenience to all our clients. We are committed to meeting and exceeding your expectations in every interaction.
Our state-of-the-art facility is conveniently located at 6560 Gunn Highway, Tampa, FL 33625, making it easily accessible for all our clients. We are a FORD AUTHORIZED repair facility, which means that when it comes to repairs, recalls, or maintenance on your Ford, it is just like taking it to the dealer! However, we don't stop at Ford vehicles; our team of highly trained and certified technicians services and repairs all makes and models. We want to ensure that you know the technician working on your vehicle, and to that end, you can speak with any of our technicians and watch us work on your vehicle.
Our Services
At Quick Lane Auto Center of Citrus Park, we offer a comprehensive range of services designed to cater to all your automotive needs. From routine maintenance to major repairs, we've got you covered. Some of the services we offer include:
- Oil Changes: Regular oil changes are crucial for maintaining the health and longevity of your vehicle's engine. Our quick and efficient oil change service will ensure that your vehicle is running smoothly and efficiently.
- Brake Repair: Your vehicle's brakes are its most crucial safety feature. Don't take chances with your safety; let our expert technicians inspect and repair your brakes to ensure they are in top working condition.
- Transmission Flush: A transmission flush is an essential part of maintaining your vehicle's transmission system. Our skilled technicians use the latest equipment and techniques to ensure a thorough and effective transmission flush.
- Tire Repair: Your vehicle's tires are its only point of contact with the road. Properly maintained tires are crucial for your safety and the longevity of your vehicle. We offer a wide range of tire repair services, from puncture repairs to tire rotation and balancing.
- Car Batteries: A dead battery can leave you stranded and cause significant inconvenience. We offer a comprehensive car battery service, including inspection, testing, and replacement, to ensure that your vehicle is always ready to go.
- Windshield Wipers: Visibility is vital for safe driving. Worn-out or damaged windshield wipers can significantly impair your visibility, especially during inclement weather. Our windshield wiper service will ensure that your wipers are always in top working condition.
- Headlight Replacement: Properly functioning headlights are crucial for safe driving, especially during nighttime and low-visibility conditions. We offer headlight replacement services to ensure that you are always visible on the road.
At Quick Lane Auto Center of Citrus Park, we pride ourselves on offering mobile service, allowing us to come to you for your convenience. We are committed to providing the highest level of service, using only the best parts and equipment, and ensuring that our clients are completely satisfied with our work.
In conclusion, whether you are driving a Ford or any other make or model, Quick Lane Auto Center of Citrus Park is your one-stop-shop for all your automotive needs. Our team of experts is dedicated to providing you with the best possible service, ensuring that your vehicle is always in top condition. Contact us today to schedule an appointment and experience the Quick Lane difference!
Poor Customer Service and Disappointing Experience
Several customers have expressed their disappointment and frustration with the service they received, citing issues with tire balancing, oil changes, and spark plug replacements.
Lack of Accountability
Some customers have reported that the staff failed to complete tasks as requested, and in some cases, caused additional problems with their vehicles, such as oil leaks and rough idling.
Communication Breakdown
Multiple customers have mentioned that they were not informed about the status of their vehicle's repairs, and in some cases, were told their car was ready when it wasn't.
Unprofessional Behavior
One customer reported that the staff assumed they were someone else and didn't verify the car they were asking about, leading to further frustration.
Trusting the Wrong People
Some customers, particularly women, felt that they were taken advantage of because of their lack of knowledge about cars, and were given subpar service as a result.
Positive Experiences
On a more positive note, some customers have reported having a good experience with the service, citing friendly staff, quick turnaround times, and fair prices.
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