Your Partner in Property Management
About Us
Standard Property Management has been proudly serving the Western New York community for years, providing exceptional property management services to both landlords and tenants alike. We understand the unique challenges and opportunities of the local market and are committed to delivering tailored solutions that maximize the value of your property.
Our Philosophy
Our philosophy is built on three core values: responsibility, dependability, and efficiency. We are dedicated to offering reliable, responsive, and personalized service to every client. We believe in open communication, transparency, and building strong relationships with our clients.
Our Services
We offer a comprehensive range of services designed to meet the diverse needs of our clients. Our services are categorized into three tiers: StandardLITE, StandardPRO, and StandardHOA. Each tier offers a unique combination of features and benefits tailored to your specific property and needs.
What Sets Us Apart
- Professional Photography and Listings: We utilize high-quality HDR photography and videography to showcase your property in its best light, ensuring it stands out in the market.
- Streamlined Turnover: Our team works efficiently to turn vacant units, ensuring they are clean, repaired, and compliant with new tenants in record time.
- 24/7 In-House Maintenance: We have a team of experienced and reliable maintenance staff available 24/7 to address any issues promptly and efficiently.
Client Testimonials
"Standard Property Management has been an exceptional partner in managing my rental property. Their responsiveness, communication, and attention to detail are truly remarkable!" - Andrew K.
"The team at Standard is always friendly, helpful, and responsive to any maintenance requests. I highly recommend their services!" - Nick G.
Experience the Difference with Standard Property Management
Our commitment to excellence, personalized service, and in-depth market knowledge makes us the right choice for all your property management needs in Western New York. Contact us today to discuss your unique situation and discover how we can help you achieve your real estate goals!
Maintenance and Repair Issues
The majority of reviewers had negative experiences with maintenance and repair issues. They reported that their requests were not addressed promptly, and in some cases, not addressed at all. One reviewer mentioned that their ceiling had been leaking water since October 1, 2023, and despite multiple requests, the issue was not fixed. Another reviewer mentioned that the building management did not care about the residents and did not take measures to maintain the cleanliness of the building.
Poor Communication and Unresponsiveness
Several reviewers expressed frustration with the lack of communication and responsiveness from the management and maintenance team. They mentioned that their requests were closed without being resolved, and they had to follow up multiple times to get a response. One reviewer mentioned that they had to email the management multiple times to get a response, and even then, the issue was not resolved.
Cleanliness and Disorganization
Some reviewers mentioned that the building was dirty and had issues with cleanliness. One reviewer shared a picture of a filthy main walkway to the elevator and mentioned that the elevator was even worse. Another reviewer mentioned that the hallways were always filthy.
Positive Experiences
However, a few reviewers had positive experiences with the maintenance and repair team. They reported that their requests were resolved quickly and efficiently, and the team was responsive and courteous. One reviewer mentioned that they had a great experience with the maintenance team, and they were able to fix a garbage disposal issue on the same day. Another reviewer mentioned that the maintenance team was nice and efficient and helped them figure out a new system.
Summary of Reviews
The majority of reviewers had negative experiences with maintenance and repair issues, poor communication, and cleanliness. However, a few reviewers had positive experiences with the maintenance team, citing prompt and efficient service.
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