Your partner in your Real Estate Investment journey
We are Lighthouse Property Management & Realty, your trusted partner in maximizing the potential of your real estate investments in Jacksonville. With over 15 years of expertise, we offer comprehensive property management services designed to relieve the burden of ownership and empower you to achieve your financial goals.
Our Team: Experienced Professionals with a Passion for Real Estate
Our team comprises seasoned real estate professionals who possess deep understanding of the Jacksonville market and a passion for helping clients achieve success. We are not just order takers; we are strategic partners who proactively identify opportunities and implement tailored solutions to maximize your investment returns.
Residential Management
- Extensive tenant screening and selection
- Comprehensive rent collection and payment tracking
- Detailed monthly reporting
- Responsive maintenance and repair management
- Tenant communication and conflict resolution
Vacation Rental Management
- Customized marketing and pricing strategies
- Responsive guest communication and issue resolution
- Detailed turnover and cleaning services
- Comprehensive rental data tracking
Investor Services
- Market analysis and investment guidance
- Acquisition and property management
- Tenant placement and eviction management
- Financial reporting and performance analysis
Why Choose Lighthouse Property Management & Realty?
- Local Expertise: We have a deep understanding of the Jacksonville market, ensuring optimal results for your investment.
- Client-Focused Approach: Our dedicated team is committed to personalized communication and exceeding expectations.
- Data-Driven Insights: We utilize market research and advanced analytics to make data-informed decisions for your property.
- Proven Track Record: With over 15 years of successful client partnerships, we have a proven track record of maximizing rental income and property value.
Issues with Maintenance and Response Time
Lighthouse Property Management has received mixed reviews regarding their maintenance and response time. Some residents have reported issues with neglected repairs, long response times, and inadequate communication. For example, Author Hannah Knox had issues with a ceiling fan falling and a broken A/C unit, which was not promptly addressed. Similarly, Author Juana Falcone Zargon experienced a range of issues, including peeling paint, a broken doorbell, and a malfunctioning light fixture.
Positive Experiences with Staff
Despite some issues, many residents have praised the staff at Lighthouse Property Management. Authors Anjelica Perez, Kimyetta McCoy, Kimyetta Mccoy, Greshawn Williams, Sarah Jefferson, Christina Slone, and Mare have all had positive interactions with staff members, including Nicole, Lance, and Brittany. These staff members have been praised for their professionalism, responsiveness, and attention to detail.
Communication and Responsiveness
Communication and responsiveness are areas of improvement for Lighthouse Property Management. While some staff members have received high praise for their communication skills, others have reported long response times or inadequate communication. For example, Author Juana Falcone Zargon reported a delay in addressing an issue with a broken bathtub/shower valve, and Author Mare mentioned a lengthy response time when reporting an issue.
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