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At Profound Properties, LLC, we are dedicated to providing exceptional property management services to our clients and residents. With over 10 years of experience in managing over $50,000,000 in residential rental properties, we have established ourselves as a reliable and trustworthy partner for property owners and renters alike.
Our Mission
Our mission is to provide clean, safe, and enjoyable homes for our residents while being accountable to our clients. We pride ourselves on our ability to efficiently manage single-family residential and multifamily buildings, and we take pride in rehabilitating distressed investment properties.
Our Services
We offer a range of services designed to meet the needs of property owners and renters. Our property management services include vacant property services, rental application management, and maintenance request management. We also provide owner resources, including online access to statements, invoices, and other important documents.
Our Team
Meet Michael Jude Hughes, our licensed property manager in the state of Oregon. A veteran of both Iraq and Afghanistan, Jude has a passion for real estate investing and has been instrumental in building Profound Properties, LLC into the successful company it is today. With a degree in Emergency and Disaster Management from the State University of New York, Jude brings a unique perspective and skillset to the world of property management.
Our Commitment
At Profound Properties, LLC, we are committed to providing exceptional customer service, leveraging the latest technology to manage your rental properties efficiently, and rehabilitating distressed investment properties to their full potential. We are dedicated to building strong relationships with our clients and residents, and we strive to exceed their expectations every day.
General Impressions
The reviews of Profound Properties are mixed, with some tenants expressing satisfaction with the property management while others had negative experiences.
Communication and Maintenance
Several tenants praised the responsive and professional communication from the property manager, Jude. However, some tenants reported difficulties in getting their maintenance requests addressed in a timely manner. One tenant even had to replace the faucet themselves due to the slow response from the property management.
Repair and Maintenance Issues
Some tenants experienced delays in addressing repair and maintenance issues, with one tenant having to wait several months to get issues resolved. Additionally, one tenant reported finding termite damage and small insects in their home, which were not addressed by the property management.
Property Condition
Several tenants criticized the condition of the property, citing issues with cleanliness, outdated appliances, and defects in the bathroom and kitchen. One tenant described the property as "half way falling apart."
Recommendations
Some tenants highly recommended Profound Properties, praising their professionalism, attention to detail, and customer service. However, one tenant strongly cautioned others against using the company, citing its poor communication and maintenance practices.
Overall Satisfaction
Overall, the satisfaction level of the tenants with Profound Properties is mixed, with some reporting excellent experiences and others expressing significant dissatisfaction.
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