Excellence in Jewelry, Expertise in Service
Since 1945, Wentworth & Sloan Jewelry has proudly served the Chapel Hill community as the oldest and finest jeweler in town. With generations of experience and a deep commitment to customer satisfaction, we provide unparalleled expertise in jewelry repair, watch repair, and custom design.
Jewelry Repair & Restoration
Our in-house goldsmith and silversmith are highly skilled in repairing and restoring all types of jewelry, including:
- Ring resizing and repair
- Chain repair and replacement
- Clasp repair or replacement
- Prong re-tipping
- Laser welding
- Diamond and gemstone replacement
- Pearl restringing
Watch Repair & Service
Our experienced watchmakers are equipped to handle all your watch repair needs, regardless of the brand or model:
- Battery and strap replacement
- Water testing
- Overhaul & cleaning
- Gasket replacement
- Dial, crystal, and bezel repair or replacement
- Clock repair
Appraisal Services
Our team of two GIA certified gemologists and two skilled watchmakers offer comprehensive appraisal services for:
- New and antique jewelry
- New and antique watches
- Most forms of silverware
Custom Design & Bridal Jewelry
Our talented goldsmith has extensive experience crafting beautiful and personalized jewelry, including:
- Custom fine jewelry
- Engagement rings
- Birthstone jewelry
- Commemorative pieces
Through a collaborative process, we will work with you to design and create a unique piece that reflects your individuality and style.
Customer Service Experience
The majority of customers have had a positive experience with Wentworth & Sloan Jewelers, praising their excellent customer service, friendly staff, and efficient repair work. Many reviewers have trusted the store with their precious jewelry and watches, and have been delighted with the results.
Jewelry and Watch Repair
The store's expertise in jewelry and watch repair has been highlighted by several reviewers. They have successfully repaired and refurbished watches, replaced batteries, and restored jewelry to its former glory. The staff's knowledge and expertise have earned the trust of customers.
Custom Orders and Engravings
Some customers have been impressed with the store's ability to fulfill custom orders, creating beautiful engagement rings and engraved jewelry pieces that have exceeded their expectations.
Negative Experiences
Unfortunately, some customers have had negative experiences, citing poor customer service, rudeness, and a lack of professionalism. A few reviewers have reported feeling uncomfortable or dismissed by the staff, which has led to a loss of trust and a negative perception of the store.
Store Atmosphere
The store's atmosphere has been described as welcoming and comfortable, with friendly staff and a pleasant environment. However, some reviewers have noted that the store can be busy, leading to long wait times and frustration.
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