Business Details
50 Years
experience
Custom Jewelry Crafted with Love in Durham, NC
Since 1976, Jewelsmith has been crafting fine jewelry in Durham, NC, combining artistry with ethical practices. Our team of designers, goldsmiths, and gemologists creates custom pieces that reflect individual stories while prioritizing sustainability through 100% recycled metals and ethically sourced gemstones. With decades of experience, we specialize in transforming heirloom jewelry into modern designs, offering personalized consultations and meticulous attention to detail. Our commitment to community and environmental stewardship ensures every creation supports a sustainable future.Clients appreciate our transparent process, expert craftsmanship, and the emotional significance embedded in every handcrafted piece. As a locally rooted business, we actively engage in initiatives that benefit our community while maintaining global standards of excellence. Our services include custom jewelry design, jewelry makeovers, appraisals, and repairs, all executed with a focus on client satisfaction. By blending traditional techniques with innovative design, we deliver timeless pieces that honor personal narratives and celebrate life's milestones.
Services
Custom Jewelry Design
Jewelry Makeovers
Jewelry Appraisals
Jewelry Repairs
Ready-to-Wear Collections
Ethical Sourcing
Virtual Consultations
Gift Customization
Metal Recycling
Gemstone Selection
Details
- Year established: 1976
Highlights and features
- We offer 45+ years of experience in custom jewelry design and craftsmanship.
- Our team uses 100% recycled gold and ethically sourced gemstones for sustainable creations.
- We specialize in transforming heirloom jewelry into modern, personalized designs.
- Our certified gemologists provide accurate jewelry appraisals with detailed documentation.
- We maintain a 4-week turnaround for jewelry repairs and 8 weeks for custom projects.
What people say
Outstanding customer service
Beautiful custom ring
Thrilled with results
Knowledgeable and friendly team
Perfect symbol of love
Services
Custom Jewelry Design
Create one-of-a-kind jewelry pieces tailored to personal stories and preferences. Our designers collaborate closely with clients to transform ideas into wearable art using ethical materials. Ideal for engagement rings, commemorative items, or unique gifts that carry emotional significance.
Jewelry Makeovers
Revitalize inherited or outdated jewelry into modern designs that reflect current tastes. We repurpose metals and gemstones while preserving sentimental value, offering sustainable solutions for updating treasured pieces without compromising their original meaning.
Jewelry Appraisals
Receive accurate assessments of jewelry value from certified gemologist appraisers. This service includes detailed documentation for insurance purposes, estate planning, or understanding the worth of vintage or custom pieces using industry-standard evaluation methods.
Jewelry Repairs
Restore damaged jewelry to its original condition through expert repair work. Services include resizing, stone setting, polishing, and fixing broken components, ensuring longevity for both custom and purchased pieces using precise craftsmanship techniques.
Ready-to-Wear Collections
Explore curated collections featuring handcrafted designs that showcase the brand's artistic vision. These pieces incorporate recycled materials and ethically sourced gemstones, offering immediate options for those seeking meaningful jewelry without the custom design process.
People
Tiffany
Lead Jewelry Designer
Tiffany specializes in translating client visions into exquisite custom jewelry. With over 15 years of experience, she guides clients through the design process, ensuring each piece reflects personal narratives while maintaining structural integrity and aesthetic appeal.
Phil
Master Goldsmith
Phil brings decades of expertise in metalworking and stone setting to every creation. His meticulous craftsmanship ensures that both custom and ready-to-wear pieces meet exacting quality standards, combining traditional techniques with modern innovation for durable, beautiful results.
Questions
What services do you offer?
We provide custom jewelry design, jewelry makeovers, appraisals, and repairs for pieces purchased from or created by Jewelsmith. We also offer ready-to-wear collections.
Why require appointments?
Appointments ensure dedicated time with our team for personalized attention. This approach allows proper planning and guarantees availability of specialists for each client's specific needs.
What are your turnaround times?
Custom jewelry takes approximately 8 weeks, repairs require 4 weeks, and appraisals are completed within 4 weeks. We sometimes accommodate shorter deadlines when possible.
Do you offer virtual consultations?
Yes, we provide virtual appointments for custom jewelry consultations and styling assistance. These sessions maintain the same personalized approach as in-person meetings.
Are your materials ethically sourced?
We use 100% recycled gold, silver, and platinum. Our gemstones come from suppliers adhering to strict ethical sourcing standards, ensuring environmental and social responsibility throughout our supply chain.
Can I return online purchases?
Items may be returned for exchange or store credit within 30 days if unworn. Refunds are available within 15 days of online purchase. In-store purchases qualify only for exchanges or store credit.
