Trusted Partners in Property Management
At Rock Point Real Estate, we're dedicated to providing top-notch property management services to rental property owners in the Chattanooga area. Our team of experts understands the needs of landlords and tenants alike, and we're committed to delivering exceptional results that exceed your expectations.
Our Story
Our journey began when our founders, who were also rental property owners, were dissatisfied with the management companies available to them. They took matters into their own hands and created Rock Point Real Estate, a company that truly understands the needs of rental property owners. Since then, we've managed over 1,500 rentals, honing our skills and perfecting our management systems to provide the best possible service to our clients.
Our Vision, Mission, and Core Values
At Rock Point Real Estate, we're driven by a clear vision, mission, and set of core values that guide our approach to property management. We believe in succeeding in business while maintaining the highest level of professionalism, integrity, and customer satisfaction. Our core values include being locally focused, owner-centric, and dedicated to delivering exceptional results.
Our Services
Our comprehensive property management services are designed to take the burden off your shoulders, so you can enjoy the financial profits and pride of ownership without the management headaches. Our services include:
- Property evaluation by experienced local managers
- Thorough property inspections every six months
- Live personal phone support 24/7/365
- Up-to-the-minute online reporting of property status and finances
- Satisfaction guarantee: cancel anytime
We offer flexible pricing plans to suit your needs, including our standard pricing plan and discount pricing for 5+ units or high-rent units.
Why Choose Us?
At Rock Point Real Estate, we're not just a property management company - we're your partners in success. We're dedicated to providing personalized service, expert local knowledge, and a deep understanding of the Chattanooga rental market. We're committed to helping you achieve your goals and enjoying the financial profits and pride of ownership that your properties provide.
Overview of Rock Pointe Reviews
Rock Pointe, a property management company, has received a mixed bag of reviews from tenants, landlords, and investors. While some reviewers have had excellent experiences with the company, others have reported negative encounters.
Positive Experiences
Many reviewers have praised Rock Pointe for their professionalism, quick responses to maintenance issues, and friendly staff. Specifically, Wanda, Phillip, and Mike have been mentioned as being highly responsive and helpful. Tenants have appreciated the company's prompt attention to issues, while landlords and investors have valued their professionalism and ability to manage properties efficiently.
Negative Experiences
On the other hand, some reviewers have reported negative experiences with Rock Pointe. These issues include failure to show up for appointments, unprofessional behavior, and questionable business practices. Some tenants have reported problems with deposit refunds, while others have been disappointed with the company's response to their concerns.
Issues with Communication
One of the major issues raised by multiple reviewers is the company's communication style. Some have reported that they did not receive responses to their queries, while others have been frustrated with the company's failure to keep them informed about issues with their properties.
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