We care for your beloved dogs as if they were our own
At Dorothy's Petcare Inc., we pride ourselves on providing top-notch dog walking, dog day care, and dog boarding services to the good people of New York City. Our team is dedicated to providing a safe, loving, and engaging environment for dogs of all shapes and sizes.
Our Story
Founded in 1996 by Dorothy Pimentel, our company was born out of a passion for animals. As a young girl, Dorothy grew up with two loyal companions, Jasmine and Bruno, who became an integral part of her life. This experience sparked a deep understanding of canine behavior and needs, which inspired Dorothy to start her own pet care business. With a commitment to providing exceptional care and attention, Dorothy's Petcare has become a trusted name in the Manhattan pet care community.
Our Services
At Dorothy's Petcare, we offer a range of services designed to meet the unique needs of every dog. Our services include:
- Dog Walking: Our experienced walkers will take your furry friend on a leisurely stroll around the Lincoln Center area and the Upper West Side.
- Dog Daycare: Our state-of-the-art facilities in Morningside Heights provide a safe and stimulating environment for socialization and play.
- Dog Boarding: Our spacious boarding facility offers a comfortable and secure environment for your dog to rest and relax.
Why Choose Us?
At Dorothy's Petcare, we believe that every dog deserves to feel loved, cared for, and entertained. Our team is dedicated to providing exceptional care and attention to every dog that walks through our doors. We strive to create a fun and engaging environment that allows dogs to thrive. Whether you're going out of town or just need some extra attention for your furry friend, we've got you covered.
Read on to learn more about our services and how we can help you care for your beloved pet.Overall Experience
Dorothy's Petcare has received overwhelmingly positive reviews from satisfied customers. The pet care service is praised for its exceptional staff, kindness, and attention to detail. The owners, Dorothy and Darius, are credited with creating a trustworthy and caring environment for dogs. The service is described as reliable, with many customers expressing gratitude for the updates and photos sent during their pets' stays.
Services and Staff
The reviewers highlight the dedication and professionalism of the staff, including the walkers and management. The caretakers are commended for their compassion, patience, and understanding of each pet's unique needs. The service stands out for its personalized approach, with many customers praising the individualized attention given to their pets.
Concerns and Complaints
One reviewer, Jack Connolly, expressed a negative experience, describing the service as "absolutely horrible" and stating that the business is dishonest. The reviewer claims that they were promised a job, only to be used for free labor. Connolly also accused the business of being unprofessional and lacking transparency. The other reviewers did not share this experience, indicating that the business may have had a one-off incident or an isolated mistake.
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