At Windward Insurance Agency, we believe that everyone deserves the right protection for their most valuable assets. As an independent insurance agency, we are committed to providing our clients with a wide range of insurance options to fit their unique lifestyle and budget. Our team of experienced insurance professionals is dedicated to providing exceptional customer service, expert guidance, and competitive rates from top carriers.
Our Mission
Our mission is to provide personalized insurance solutions that cater to the specific needs of our clients. We strive to build long-term relationships with our clients, understanding their changing needs and providing tailored solutions to protect their homes, businesses, and personal assets. Our goal is to be the trusted insurance partner for individuals, families, and businesses in our community.
Our Services
We offer a comprehensive range of insurance services, including:
Homeowners Insurance: Protect your home and everything in it with our customizable homeowners insurance policies.
Auto Insurance: Insure your daily drive with our competitive auto insurance rates and tailored coverage options.
Commercial Insurance: Protect your business and keep the dream alive with our specialized commercial insurance solutions.
Renters Insurance: As a renter, get coverage for your personal property with our affordable renters insurance policies.
Flood Insurance: Prepare for the unexpected with our comprehensive flood insurance coverage.
Motorcycle Insurance: Ride with confidence with our motorcycle insurance policies designed for enthusiasts.
Condominium Insurance: Coverage for repairs and losses to your unit with our condominium insurance policies.
Umbrella Insurance: Extra coverage for when other policy limits are exceeded with our umbrella insurance options.
Watercraft Insurance: Enjoy a day on the water with protection for your watercraft with our watercraft insurance policies.
Why Choose Us
At Windward Insurance Agency, we pride ourselves on our commitment to customer excellence, expertise, and personalized service. Our experienced team is dedicated to finding the right insurance solutions for you, your family, and your business. With access to top carriers and competitive rates, we can help you navigate the complex world of insurance and find the right coverage for your unique needs.
Our Promise
We promise to provide exceptional customer service, expert guidance, and competitive rates to help you protect what matters most. Our goal is to build long-term relationships with our clients, understanding their changing needs and providing tailored solutions to address their unique insurance requirements.
Overall Experience
The reviews highlight a mix of positive and negative experiences with the insurance company. On one hand, customers have praised the company for its excellent customer service, easy-to-understand insurance questions, and competitive rates. On the other hand, some customers have expressed frustration with the agency's lack of response to phone calls and emails, hidden costs, and poor customer service.
Positive Aspects
- Excellent customer service and follow-through from some agents
- Competitive rates and coverage options
- Easy to understand insurance questions and recommendations
- Some agents, such as Gloria Ortiz, have been praised for their professionalism and responsiveness
Negative Aspects
- Poor customer service and lack of response to phone calls and emails
- Hidden costs and unexpected changes to policies
- Some agents, such as Steven Hulnick, have been criticized for their lack of follow-through and poor communication
- Frustrating experiences with the agency, leading some customers to recommend avoiding the company
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