Turning Knowledge Into Insight
At Neil Medical Group, we are more than just a long-term care pharmacy in North Carolina. We deliver outstanding care, medical products, and long-term care pharmacy services with everyone's best interests at heart by partnering with healthcare facilities and senior living communities. Our team is committed to improving the efficiency and safety of providing excellent care. With a combined total of over 40 years of experience, 800+ client relationships, and 400+ staff members, we are a trusted partner for healthcare providers across North Carolina, Virginia, Kentucky, South Carolina, and Georgia.
Our Mission
Our mission is to deliver outstanding care, products, and services with everyone's best interests at heart. We achieve this by partnering with healthcare facilities and senior living communities to provide medical supplies, pharmacy services, and Part B billing solutions. Our highly skilled clinical and business teams, combined with our advanced technology, deep industry knowledge, and comprehensive service offerings, allow us to deliver reliable and successful outcomes to our partners in the healthcare industry.
Our Services
We offer a range of services designed to support healthcare providers, including:
- Medical supplies and equipment
- Pharmacy services and consulting
- Part B billing solutions
- Long-term care and post-acute care services
- Senior living community services
- Home care services
Our Commitment to Excellence
Neil Medical Group is accredited by the Accreditation Commission for Health Care (ACHC) for compliance with a comprehensive set of national standards. This accreditation demonstrates our commitment to excellence in delivering quality healthcare products and services to our clients.
Quality of Service
The reviews suggest that the company's customer service is lacking. Multiple reviewers have mentioned issues with contacting customer service and receiving responses. Nick Morrow's review highlights the issue, stating that despite trying to contact customer service, nobody got back to him. This raises concerns about the company's ability to handle customer inquiries and resolve issues in a timely manner.
Communication and Transparency
Francisco Uribe's review suggests that the company may not be transparent about the compensation for their interview process. He stated that they don't pay the 2-hour interview fee for office position applicants, which may lead to concerns about the company's compensation practices.
Logistics and Operations
Bayboy's review suggests that the company's logistics and operations may be efficient, as he mentioned that the unloading process was fast. However, it's unclear if the company offers overnight parking services, which may be a limitation for some customers.
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