At David Alan Rugs, we take pride in being more than just a rug store. We are a premier source for fine oriental and decorative rugs, catering to high-end designers and retail clientele. Our commitment to excellence has earned us a reputation for unparalleled quality, outstanding customer service, and a vast selection of exquisite rugs.
Our Story
With over 25 years of experience in the decorative rug industry, David Alan Rugs has established itself as a leading authority in the field. Our team, led by Paul Alan Davison, is comprised of experts with extensive knowledge and a passion for delivering exceptional service. Paul, with his background in interior design, has personally sourced stunning rugs from around the world, creating a unique inventory that showcases the best of traditional, transitional, and contemporary designs.
Our Services
We offer an unparalleled shopping experience, providing our customers with:
- A vast selection of hand-knotted, antique, and decorative rugs
- Expert guidance from our knowledgeable staff
- Custom design capabilities to meet specific needs
- Competitive pricing and outstanding value
- Honest, promise-keeping, and accommodating service
Our Team
Meet our team of experts, dedicated to providing you with an exceptional experience:
- Paul Alan Davison, Founder and Owner
- Rod Avila, Sales and Customer Service
- Alonso, Sales and Color Specialist
Education
At David Alan Rugs, we believe in empowering our customers with knowledge. That's why we offer educational resources to help you make informed decisions about your rug purchase. Learn about the differences between contemporary, traditional, and transitional rugs, and how to choose the perfect rug for your space.
Overall Experience
The reviews provide a mixed assessment of David Alan Rugs, with some customers having a very positive experience and others being disappointed.
Positive Aspects
- Excellent Customer Service: Many reviewers praised the exceptional customer service, citing the staff's patience, knowledge, and friendliness. Paul, the owner, was particularly mentioned for his great design taste and ability to guide customers to the perfect rug.
- Wide Selection: The store's vast and unique selection of rugs, including contemporary and traditional options, was a highlight for many customers.
- Accommodating: The staff was willing to go the extra mile, making multiple trips to customers' homes and accommodating changes of mind without complaint.
Negative Experience
- Poor Sales Experience: One reviewer had a disappointing experience with a salesperson who failed to show them any rugs, leading to a 1-star rating.
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