Business Details
Your Premier Gatlinburg Hotel Experience
Edgewater Hotel has been a cornerstone of hospitality in downtown Gatlinburg, Tennessee, since our founding. Perched on the banks of the Little Pigeon River and steps from the Great Smoky Mountains National Park, we combine prime location with modern amenities to deliver exceptional lodging experiences. Our team of seasoned hospitality professionals brings decades of combined experience in curating comfortable stays for leisure and business travelers alike. With 7,000+ sq. ft. of flexible conference space and a full banquet service, we serve as both a premier event venue and a relaxing retreat. Our commitment to quality is evident in our meticulously maintained rooms featuring private balconies, river views, and select in-room hot tubs.We maintain rigorous cleanliness standards and invest annually in property upgrades to ensure our facilities meet evolving guest expectations. Our staff undergoes regular training in customer service excellence, ensuring every visitor receives personalized attention. As active members of the Gatlinburg Chamber of Commerce, we contribute to local tourism initiatives while maintaining partnerships with area attractions to enhance guest experiences. Our 24-hour front desk and business-friendly amenities demonstrate our dedication to accommodating diverse traveler needs. With over 1,000 guest reviews averaging 9.5/10, we consistently rank among the top-rated hotels in the region for location, value, and service quality.
Services
Rooms
Conference Center
Breakfast
Heated Pool
Hot Tubs
Fitness Room
Business Center
Private Balconies
Highlights and features
- We offer direct riverfront access and mountain views from private balconies
- Our 24-hour front desk ensures round-the-clock guest support
- Complimentary hot breakfast includes both hot and cold options daily
- 7,000+ sq. ft. of conference space with full catering services
- Heated indoor/outdoor pool open year-round with poolside hot tubs
What people say
Perfect location
Amazing pool
Friendly staff
Delicious breakfast
Spacious rooms
Services
Double Queen Room
Our Double Queen Room offers two queen beds with premium bedding for families or groups. Each room includes a private balcony with mountain views, free Wi-Fi, and modern amenities. Guests enjoy convenient access to our heated pool and conference facilities.
King Room
The King Room features a luxurious king bed with premium linens and a private balcony overlooking the Little Pigeon River. Equipped with modern amenities including free Wi-Fi and flat-screen TV, this room suits couples or business travelers seeking comfort.
Hot Tub Room
Hot Tub Rooms include a queen bed, fireplace, and private in-room hot tub for romantic getaways. These premium accommodations offer private balconies with scenic views and all standard room amenities for a luxurious mountain retreat.
Conference Center
Our 7,000+ sq. ft. conference center features flexible meeting spaces with full catering services. Ideal for corporate events, weddings, and conferences, the facility includes modern AV equipment and business support services for professional gatherings.
Complimentary Breakfast
Daily hot continental breakfast includes fresh fruit, eggs, biscuits, and cereal from 7-10 AM. The meal service provides both hot and cold options to start your day, included with all room reservations for guest convenience.
Questions
What are your check-in and check-out times?
Check-in begins at 4 PM and check-out is at 11 AM. Early check-in and late check-out are available upon request based on availability.
Does the hotel offer breakfast services?
Yes, we provide a complimentary hot continental breakfast daily from 7-10 AM featuring both hot and cold options for all guests.
Is parking available at the hotel?
Covered parking is available in our garage at $15.00 plus tax per room per day. Valet services are not offered at this location.
Are pets allowed in the hotel?
We are pet-friendly with restrictions. Please contact the front desk directly to discuss specific pet requirements and designated pet-friendly rooms.
What conference facilities do you offer?
Our 7,000+ sq. ft. conference center includes multiple meeting rooms with full catering services, modern AV equipment, and business support for events up to 300 guests.
What amenities are included with my room?
All rooms include free Wi-Fi, private balconies, flat-screen TVs, coffee makers, and complimentary toiletries. Select rooms feature hot tubs and fireplaces.
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