Embracing the journey of parenthood, one paw at a time.
Citipups is a family-run small business celebrating its 35th year of connecting responsible breeders and responsible puppy parents. We bridge the gap between those seeking a furry companion and reliable sources of quality pups.
Our Purpose
Our mission is to make the process of bringing home a new furry friend stress-free and enjoyable. We understand the anxiety and excitement that comes with choosing the right pup, and we are committed to supporting you every step of the way.
What We Do
- Breed Selection & Matching: Our experienced matchmakers work with breeders across the country, curated specifically for New York City residents. We understand the unique needs of apartment living and will help you find a breed that thrives in your space and lifestyle.
- Logistics & Coordination: No more dealing with the logistical nightmares of directly contacting breeders. We handle transportation, health checks, and paperwork, ensuring a smooth and easy transition for you and your new pup.
- Lifetime Guidance: Caring for a puppy requires knowledge and support. Our team is available to answer questions, offer advice on training, nutrition, and the ins and outs of puppy parenthood.
Why Choose Citipups?
- Experience & Expertise: 35 years of connecting families with their perfect pups.
- Dedicated Matchmakers: We get to know you and your family to find the ideal pup for your circumstances.
- Transparent & Ethical Practices: We work only with responsible breeders who prioritize animal welfare.
- Supportive Community: We are a resource for ongoing guidance and information throughout your puppy's life.
Join Us
If you're considering adding a furry friend to your family, join thousands of satisfied clients who have found their perfect pups through Citipups. Contact us today and let us guide you on your journey to puppy parenthood!
Inhumane Treatment and Health Concerns
Some reviewers have raised concerns about the treatment of animals at the shop, citing inhumane conditions and lack of care for the puppies. One reviewer reported seeing a tiny Chihuahua out of its cage, on the floor, with no food or water in sight. Another reviewer's puppy contracted pneumonia, which they attributed to the lack of sanitation and vaccination measures in place.
Positive Experiences
On the other hand, many reviewers have had positive experiences at Citipups, praising the friendly and helpful staff, the cleanliness of the store, and the wide selection of puppies available. Some reviewers also appreciated the follow-up care and support provided by the staff, including covering vet bills and checking in on the puppies' health.
Staff and Store Conditions
Reviewers have praised the staff at Citipups, describing them as friendly, welcoming, and helpful. The store itself has been described as clean and well-maintained.
Puppy Health and Well-being
While some reviewers have reported health issues with their puppies, others have reported positive experiences with healthy puppies. Some have also appreciated the store's guarantee of covering vet bills for any illnesses within the first two weeks.
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