Serra Chevrolet stands as a pillar of the Birmingham community, dedicated to providing exceptional customer service and delivering a seamless automotive experience. Our knowledgeable and passionate team has served generations of customers, earning our reputation as one of the most trusted dealerships in the area.
A Tradition of Excellence
Our journey began in 1977 with a firm commitment to honesty, integrity, and customer satisfaction. Over the years, we have expanded our services and offerings to cater to the evolving needs of our community. Today, we are proud to offer:
Sales
- Vast selection of new and pre-owned Chevrolet vehicles, including the latest models and classic Chevrolet favorites.
- Personalized financing options tailored to your individual needs and budget.
- Competitive pricing and regular specials and incentives.
Service & Repair
- State-of-the-art service center equipped with the latest diagnostic and repair technologies.
- Experienced technicians certified by Chevrolet to handle all your vehicle needs.
- Competitive pricing and personalized maintenance plans.
Customer Experience
- Digital tools like online scheduling, virtual tours, and a user-friendly website for your convenience.
- Friendly and knowledgeable staff eager to assist you every step of the way.
- Commitment to transparency and open communication.
Community Involvement
Serra Chevrolet believes in giving back to the community that has supported us. We actively participate in local events, support local charities, and employ residents of the Birmingham area. We are committed to strengthening our community and making a positive impact.
Join the Serra Family
We invite you to experience the Serra difference - exceptional customer service, a wide range of products and services, and a commitment to building lasting relationships. Contact us today and let us help you find the perfect vehicle, schedule a service appointment, or explore our latest offers.
Exceptional Service
Serra Chevrolet in Center Point, near Birmingham, AL, has received glowing reviews for their exceptional service. Reviewers have praised the attentive and knowledgeable staff, particularly Tessa and the Service Team, who went above and beyond to resolve warranty claims and repair issues.
Efficient and Knowledgeable Staff
Reviewers have highlighted the impressive efficiency and knowledge of the staff. Shane Shaffer commended Tessa and the Service Team for rapidly addressing his warranty claim, and Patricia Wilson praised Sales Representative Sir Charles for his kind and supportive approach. Jasmine Yancey and Jacob South also raved about their positive experiences with Kenya and Tess, respectively.
Disappointing Experiences
However, not all reviews were positive. Karrie Setser and Loving Mom Of shared their disappointing experiences with Serra Chevrolet. Setser reported numerous issues with her used vehicle, including a wrong vehicle being delivered and a lack of support from the warranty provider. Loving Mom Of was upset after a poor experience with Sales Representative Matthew Franks, citing poor communication and assumptions made about her and her husband.
Common Issues
Common issues that reviewers mentioned include poor communication, long wait times, and assumptions made about customers. Setser's extended warranty provider was unable to cover her vehicle's issues, while Loving Mom Of's family encountered difficulties with Matthew Franks' handling of the sales process.
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