Drive away in your dream car, today!
At Preferred Imports, we are dedicated to providing our customers with an exceptional car-buying experience. Our mission is to drive integrity by being honest, transparent, and helpful in every interaction with our customers. We strive to help you find the finest pre-owned vehicle that's right and affordable just for you and your budget.
Our Vision and Mission
We believe that fair prices, superior service, and treating customers right leads to satisfied repeat buyers. Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget. We take pride in offering the best prices and the best quality of used luxury cars from leading brands such as BMW, Tesla, Audi, Lexus, Porsche, Jaguar, Maserati, and many others.
Our Services
At Preferred Imports, we offer a wide range of services to make your car-buying experience as smooth as possible. Our services include:
- Used Car Sales: We have a vast selection of quality used vehicles to meet your specifications and budget. From cost-effective daily drivers to luxury cars that match your style, you can find the ride you've been looking for at Preferred Imports.
- Financing: We offer financing options to help you get behind the wheel of your dream car. Our expert financing team will work with you to find a payment plan that fits your budget.
- Loan Calculator: Use our loan calculator to estimate your monthly payments and find a plan that works for you.
- Value Your Trade-In: Get an estimate of your vehicle's value and trade it in for a newer model.
- Vehicle Finder: Can't find the car you're looking for? Let us do the searching for you. Our vehicle finder service will help you find the perfect car that meets your specifications.
- Appraisal: Our expert appraisers will give you a fair market value for your trade-in vehicle.
About Our Store
Preferred Imports is a locally owned family business with over 30 years of experience in dealing with pre-owned vehicle sales in the Birmingham, Alabama area and outside the state of Alabama. We are located at 2415 4th Avenue South Birmingham, Alabama 35233. Call or text us today at 205-710-0000. We look forward to meeting you!
Dealership Experience: A Mixed Bag
Positive Experiences
Many customers have reported positive experiences with Preferred Imports, praising the dealership's staff for their professionalism, knowledge, and helpfulness. Several customers mentioned specific sales representatives, such as Doug, Wesley, Rami, Mike, and Willard Love, who went above and beyond to ensure a smooth and satisfactory purchasing experience.
Negative Experiences
On the other hand, some customers have reported negative experiences with Preferred Imports, citing issues with the quality of vehicles, misrepresentation, and poor customer service. Some customers reported being misled about the condition of their vehicles, experiencing mechanical issues shortly after purchase, and being refused assistance by the dealership.
Quality of Vehicles
Some customers reported issues with the quality of vehicles purchased from Preferred Imports, including rust damage, mechanical problems, and lack of disclosure about the vehicle's history. In some cases, customers reported spending thousands of dollars on repairs shortly after purchase.
Customer Service
Several customers reported poor customer service, citing unprofessional behavior, lack of communication, and refusal to address concerns. Some customers reported feeling misled or deceived by the dealership's representatives.
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