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Auto Bank of Kansas City is a leading used car dealership in Kansas City, Missouri. We're passionate about providing our customers with a seamless and enjoyable car-buying experience, regardless of their credit history. Our team is dedicated to helping you find the perfect vehicle at a price you can afford.
Our Commitment
Our mission is to make car-buying as convenient and stress-free as possible. We offer a wide selection of high-quality used cars from major brands, along with flexible financing options to fit your budget. We also pride ourselves on our exceptional customer service, with friendly and knowledgeable sales representatives who are ready to assist you every step of the way.
What Sets Us Apart
- One-stop car lot: We offer both car sales and financing under one roof, making the process simple and easy.
- Competitive financing options: Get approved for an affordable monthly payment regardless of your credit history.
- Wide selection of vehicles: Choose from a diverse range of cars from top brands like Toyota, Chevy, Ford, Nissan, Dodge, and Honda.
- Exceptional customer service: Our team is committed to providing personalized and attentive service, ensuring a positive and enjoyable experience.
- Flexible payment options: We offer both cash and financing options to meet your needs.
Our Team and Values
At Auto Bank of Kansas City, we value:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Customer focus: We prioritize understanding your needs and finding the right vehicle for you.
- Professionalism: Our team is highly skilled and dedicated to providing outstanding customer service.
- Community: We are actively involved in supporting the Kansas City community.
Visit Us Today
Whether you're in need of a reliable car or simply want to browse our inventory, we invite you to visit one of our two conveniently located Kansas City dealerships. Our friendly and knowledgeable staff is available to answer your questions, help you find the perfect vehicle, and guide you through the financing process.
Auto Bank: A Mixed Bag of Experiences
Positive Reviews
Several reviewers had a positive experience with Auto Bank, praising the helpful sales staff and efficient service. Cinthia Reyes gave the highest rating of 5 stars, stating that the salesperson Mario worked diligently with her and her family to find a vehicle, and they were out of the dealership within 30 minutes. William Gauldin-Ramirez and Linda Aponte also gave 5-star ratings, with William praising the friendly salesman Andy and Linda expressing satisfaction with the staff's prompt handling of an issue with her vehicle.
Negative Reviews
However, several reviewers had a negative experience, citing issues with the vehicles purchased and poor customer service. Alexandre Lima gave a 1-star review, warning others to stay away from the dealership, citing concerns about car reliability and billing practices. Michelle Blindt also gave a 1-star review, detailing a plethora of issues with her vehicle, including oil leaks, bad tires, and a broken serpentine belt, which she claims were not addressed by the dealership. Christoph Lopez and Carol Porto each gave 1-star reviews, with Christoph expressing disappointment with the dealership's approval process and Carol describing a series of issues with her vehicle, including a broken transmission and leaks.
Mechanics and Sales Staff
Some reviewers specifically singled out individual staff members, with Carol Porto criticizing the mechanic "Angel" for being unhelpful and dismissive, while Antoinise Candio complained about poor customer service, stating that the dealership does not fix problems with vehicles.
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