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Trusted. Effective. Our Supportive Admissions Team.

At First Responder Wellness, we understand the unique challenges that public safety professionals face. As a leading provider of mental health and wellness services, we are dedicated to supporting the well-being of our heroes in blue. Our mission is to provide comprehensive treatment programs that cater to the distinct needs of first responders, empowering them to overcome the physical and emotional tolls of their work.

Our Programs

Our programs are designed to address a range of issues, from post-traumatic stress disorder (PTSD) and addiction to depression, anxiety, and substance abuse. Our experienced team of professionals utilizes evidence-based modalities to promote lasting recovery and wellness. Whether you're struggling with the aftermath of a critical incident or coping with the demands of a high-stress job, we're here to support you every step of the way.

Admissions Process

When seeking help, it's essential to have a smooth and effective admission process. At First Responder Wellness, we understand that this process can be overwhelming, which is why our dedicated team will guide you through every step. From gathering your trauma, mental health needs, and treatment goals to addressing out-of-pocket expenses, leave of absence, and insurance concerns, we're committed to ensuring that your transition into treatment is as seamless as possible.

Insurance and Payment Options

We accept most insurance plans, and our admissions team will work closely with you to verify your coverage and determine the best course of action. In addition, we accept Worker's Compensation for treatment. If your insurance is not listed, we're happy to help you navigate coverage and explore your options.

Why Choose First Responder Wellness?

At First Responder Wellness, we're dedicated to providing a supportive and non-judgmental environment where public safety professionals can receive the help they deserve. Our programs are tailored to address the unique needs of our heroes, and our team is committed to ensuring that every individual feels heard, seen, and empowered to overcome their challenges.

Accessibility

We're committed to making our website and services accessible to the widest possible audience. We strive to adhere to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level, ensuring that our website is accessible to people with a wide array of disabilities.

Reviews
Positive: Some reviewers have had very positive experiences with True Recovery, praising the staff's personal connection, excellent communication, and effectiveness in helping them achieve sobriety.
Negative: However, some reviewers express disappointment and frustration with the center's budget cuts, lack of care for clients, and environmental issues, warning potential clients to seek alternative recovery programs.

Mixed Feedback

True Recovery, a treatment center, receives a mixed bag of reviews from clients and an intake coordinator. While some reviewers praise the staff's personal connection with clients, excellent communication, and thorough approach, others express disappointment and frustration with the program's changes, budget cuts, and lack of care for clients.

Staff Connection and Quality of Care

Some reviewers, such as Kenny So and Brad Hodge, appreciate the friendly and empathetic approach of the staff, highlighting individual staff members like Jade, Michael, Matt, and Brandi. They also praise the center's effectiveness in helping them achieve sobriety and reach their full potential. In contrast, some reviewers, like Maverick Jones and Beautiful Doubt, criticize the staff for being rude, inconsistent, and uncaring.

Environmental Concerns

Several reviewers mention issues with the center's facilities, such as Maverick Jones' complaints about dirty and run-down houses with no air conditioning. In contrast, Rajaa May and Dee Roberson do not mention any environmental concerns.

Concerns about Budget Cuts and Prioritization

Maverick Jones criticizes the center for prioritizing profits over client recovery, citing budget cuts that have led to a decline in services. This concern is not echoed by other reviewers, but some do express gratitude for the center's professionalism and care.

Success Stories

Many reviewers, like Kenny So, Danielle Fernandez, Brad Hodge, Kaitlin Vonderschmitt, Rajaa May, and Dee Roberson, share success stories about their experiences at True Recovery. They highlight the center's effectiveness in helping them achieve sobriety, improve their mental health, and become more confident and self-assured.

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