Business Details
50+ Years
experience
Emergency
services
Trusted 24/7 Damage Restoration Services in Andover, MA
SERVPRO of The Andovers has been a trusted name in disaster recovery since 1975, founded by Ken and Joyce White as a family-run business. Our team specializes in water damage, fire damage, and mold remediation, operating 24/7 to serve Andover, North Andover, and Ballardvale communities. With IICRC-certified technicians and a nationwide network of over 1,700 franchises, we combine local expertise with national resources to restore properties to preloss conditions.Our commitment extends beyond restoration through community volunteer projects and partnerships with local organizations. We prioritize minimizing stress for clients by offering prompt, professional service and transparent communication throughout the remediation process.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Specialty Cleaning
Details
- Year established: 1975
Highlights and features
- 24/7 emergency response for immediate disaster recovery
- IICRC-certified technicians ensure industry-standard expertise
- Family-owned since 1975 with deep local community ties
- Nationwide network of 1,700+ franchises for large-scale support
- Comprehensive services covering water, fire, mold, and storm damage
Associations and certifications
- IICRC
What people say
Prompt 24/7 response
Professional and courteous team
Thorough documentation process
Compassionate customer support
Excellent communication
Services
Water Damage
Our IICRC-certified technicians provide rapid water extraction and structural drying for residential and commercial properties. Using advanced moisture detection equipment, we document the drying process to ensure complete restoration. Emergency services available 24/7 for burst pipes, flooding, and other water emergencies.
Fire Damage
We offer comprehensive fire damage restoration including soot removal, odor elimination, and structural repairs. Our team follows industry-standard protocols to clean and restore properties after fires. Emergency board-up services protect properties from further damage during recovery.
Mold Remediation
Professional mold inspection and remediation services address moisture issues causing fungal growth. We follow strict containment procedures to prevent spore spread and use HEPA filtration for air quality restoration. Post-remediation testing ensures complete mold elimination.
Storm Damage
Emergency response for storm-related damage includes roof tarping, debris removal, and water extraction. Our crews handle large-scale weather events with 24/7 availability. We coordinate repairs for structural damage caused by hurricanes, tornadoes, and severe storms.
Construction
Full reconstruction services restore properties to preloss condition after disaster events. Our team handles drywall repair, flooring replacement, and complete rebuilds. We work with insurance providers to streamline the restoration process for residential and commercial clients.
People
Eric White
Owner
Third-generation restoration expert with over 30 years of experience in disaster recovery. Focuses on maintaining family values of prompt service and community support while overseeing operations in Andover and surrounding areas.
Gregg White
Owner
Active in daily operations with expertise in complex restoration projects. Committed to technical excellence through continuous training programs for staff. Participates in local Chamber of Commerce initiatives to support small businesses.
Brian White
Owner
Handles financial and strategic planning while maintaining hands-on involvement in major restoration jobs. Emphasizes customer communication and transparent pricing. Active in community volunteer projects through the company's outreach program.
Questions
What types of emergencies does SERVPRO handle?
We specialize in water damage, fire damage, mold remediation, storm recovery, and biohazard cleanup for residential and commercial properties.
Are your technicians certified?
All technicians hold IICRC certifications in water damage restoration, fire/smoke cleanup, and mold remediation with ongoing professional training.
How quickly can you respond to emergencies?
Our 24/7 emergency service guarantees immediate response with fully equipped crews available within minutes of your call.
Do you work with insurance companies?
Yes, we handle insurance claims directly and provide detailed documentation to streamline the reimbursement process for clients.
What areas do you serve?
We provide services in Andover, North Andover, Ballardvale, and surrounding communities in Essex County, Massachusetts.
How do you ensure quality results?
We follow standardized IICRC protocols with continuous moisture monitoring and final inspections to guarantee complete restoration.
