Business Details
Emergency
services
Emergency Water Damage Restoration in Boston, MA
911 Restoration Boston has been dedicated to providing rapid and comprehensive disaster restoration services for residential and commercial properties. Our team of IICRC-certified technicians operates 24/7, prioritizing swift response times to minimize property damage and ensure client safety. With a focus on water damage restoration, mold remediation, fire cleanup, and sanitization, we utilize state-of-the-art equipment and adhere to the latest industry protocols.Our commitment to transparency, customer care, and community trust drives every interaction, ensuring properties are restored to pre-damage conditions while supporting clients through stressful situations. We emphasize proactive education on disaster prevention and maintain partnerships with insurance providers to streamline claims processes.
Services
Water Damage Restoration
Mold Removal
Fire Cleanup
Sewage Backup Cleanup
Sanitization Services
Highlights and features
- 24/7 rapid response with technicians arriving within 45 minutes
- IICRC-certified professionals trained in advanced restoration techniques
- Same-day mold inspection and remediation services available
- Comprehensive solutions for water, fire, mold, and sewage damage
- Dedicated insurance claim assistance to minimize client stress
Associations and certifications
- IICRC
What people say
Satisfied customers
Trustworthy technicians
Rapid 45-minute response
Insurance-friendly process
Thorough mold remediation
Services
Water Damage Restoration
Our rapid-response team addresses water emergencies from pipe bursts to storm damage. Using industrial-grade equipment, we extract water, dry structures, and prevent mold growth within 24-48 hours. Services include structural drying, content restoration, and insurance coordination for residential and commercial properties in Boston and surrounding areas.
Mold Removal
Certified technicians perform comprehensive mold inspections using thermal imaging and air quality tests. We isolate contaminated areas, remove affected materials, and apply antifungal treatments. Post-remediation verification ensures complete elimination of mold spores in homes and businesses across Greater Boston.
Fire Cleanup
We handle full fire damage restoration including soot removal, odor elimination, and structural repairs. Our process combines soda blasting, thermal fogging, and HEPA filtration to restore properties after residential or commercial fires. Emergency boarding and water extraction from firefighting efforts are included.
Sewage Backup Cleanup
Emergency teams address blackwater contamination within 45 minutes, using hazmat-grade PPE and EPA-registered disinfectants. We extract sewage, dry affected areas, and perform microbial remediation to eliminate pathogens. Post-cleanup mold inspections ensure long-term safety for Boston-area properties.
Sanitization Services
Our EPA-registered sanitization services follow CDC guidelines for high-risk environments. We use electrostatic sprayers and hospital-grade disinfectants to eliminate pathogens, including SARS-CoV-2. Commercial clients receive documentation for compliance with public health regulations across Massachusetts.
People
Eli Elfasi
Owner
Founder of 911 Restoration Boston with over 30 years in disaster restoration. Prioritizes customer care and rapid response, ensuring properties are restored to pre-damage conditions while maintaining transparent communication throughout the process.
Daniel Gradus
Operations Manager
Oversees daily operations and technician training programs. Ensures compliance with IICRC standards and coordinates multi-crew deployments for large-scale restoration projects across Eastern Massachusetts.
John Campbell
24/7 Call Center Director
Manages emergency dispatch operations, maintaining constant availability for crisis response. Coordinates technician deployment and client communication during after-hours emergencies.
Questions
What immediate steps should I take after water damage?
Turn off electricity, avoid standing water, and contact 911 Restoration Boston immediately for 24/7 emergency service.
How quickly can technicians arrive?
Our IICRC-certified teams arrive within 45 minutes of your call for urgent water, fire, or mold emergencies.
Do you work with insurance companies?
Yes, we handle insurance claims directly, providing documentation and cost estimates to streamline your coverage process.
Is mold inspection necessary after water damage?
Yes, we recommend immediate mold inspection after any water intrusion to prevent health risks and structural damage.
What sanitization protocols do you follow?
We use EPA-registered disinfectants and follow CDC guidelines for pathogen elimination, including SARS-CoV-2 protocols.
Can you restore commercial properties?
Our commercial restoration services address business-specific needs with minimal operational disruption and rapid return-to-service timelines.
