Authentic Chinese Cuisine, Fresh and Delicious!
At Szechuan Kitchen, we're passionate about serving authentic and delicious Chinese cuisine to our customers in Greensboro, NC. Our team is dedicated to providing an exceptional dining experience, with a focus on flavor, quality, and service.
Our Story
Szechuan Kitchen was founded with the goal of bringing the bold flavors and aromas of Szechuan cuisine to the heart of Greensboro. Our chefs, hailing from various parts of China, have brought their expertise and passion for Szechuan cooking to create a menu that is both familiar and exciting. Our kitchen is designed to ensure that every dish that leaves our doors is not only delicious but also safe and healthy.
Our Services
We offer a wide range of services to cater to our customers' needs:
- Dine-In: Join us for a comfortable dining experience in our cozy restaurant.
- Take-Out: Order your favorite dishes and pick them up at your convenience.
- Delivery: We deliver within a 8-mile radius of our restaurant, with a minimum order of $12. Please note that delivery fees apply.
- Online Ordering: Order your favorite dishes online and have them delivered or collect them at our restaurant.
Our Menu
Our menu is carefully crafted to showcase the bold flavors and spices of Szechuan cuisine. From appetizers to main courses, we offer a variety of options to suit every taste and preference. Our menu includes:
- Appetizers: A selection of dishes designed to awaken your taste buds, from crispy wontons to savory dumplings.
- Soups: Hearty bowls of noodle soups, hot and sour soup, and wonton soup.
- Entrees: A range of dishes, including stir-fries, stir-fry noodles, and Szechuan classics like Kung Pao chicken and beef.
- Vegetables: A selection of stir-fried and cooked vegetable dishes.
- For the Weight Watcher: A special menu selection designed specifically for those following a weight loss diet.
Our Commitment
At Szechuan Kitchen, we're committed to providing an exceptional dining experience. We take pride in our food, our service, and our values. We promise to always deliver the highest quality dishes, made with love, care, and the finest ingredients.
Food Quality Issues
Many reviewers mentioned issues with the food quality, including cold and hard sesame chicken, burnt shrimp egg fu yung, and improperly prepared egg rolls. Some reviewers mentioned that the quality of the food has gone downhill over time, with one reviewer stating that they think there may be new owners.
Order Errors and Incorrect Charges
Several reviewers experienced issues with their orders, including incorrect or missing items, and being overcharged. One reviewer mentioned that they were told that the prices on the menu were old and that they were charged correctly, despite the mistake.
Poor Customer Service
Reviewers mentioned that the customer service was unhelpful and unprofessional. One reviewer was offered only two shrimp egg rolls as compensation for a poor order, while another was told that their order could not be cancelled despite being incorrect.
Positive Experiences
On the other hand, some reviewers had very positive experiences, praising the restaurant's friendly and family-owned atmosphere, as well as the quality of the food. Some reviewers mentioned that they have been customers for 15+ years and have never been disappointed.
Rating Breakdown
- Food: 1.5/5
- Service: 2.5/5
- Atmosphere: 2.5/5
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