Empowering Clients with Knowledge and Understanding of the Law
At Greenway Psychiatry, we are committed to delivering personalized psychiatric care to our patients. Our team of highly trained and warm staff is dedicated to providing a supportive and non-judgmental environment for our patients to share their concerns and work towards achieving their wellness goals.
Our Providers
Our team is led by Dr. Lanier Summerall, a board-certified psychiatrist with extensive training and experience in the field of psychiatry. Dr. Summerall has a unique approach to patient care, emphasizing a holistic and strength-based approach that focuses on building a strong doctor-patient alliance and evidence-based medical knowledge. Her educational and life experiences have given her a broad perspective on patient treatment, and she has received training in acupuncture for physicians at Harvard Medical School to expand her skills.
Services Available
At Greenway Psychiatry, we offer a range of services to cater to the diverse needs of our patients. Our services include:
- Comprehensive psychiatric evaluations and assessments
- Treatment for a wide range of mental health conditions, including anxiety, depression, post-traumatic stress disorder (PTSD), and more
- Medication management and therapy
- Crisis intervention and emergency services
- Referrals to other healthcare professionals for further treatment and support
Practice Policies
At Greenway Psychiatry, we are committed to providing high-quality care to our patients. Our practice policies are designed to ensure that our patients receive the best possible care. Our policies include:
- Pre-initial appointment evaluations to ensure we have a good understanding of the problem and can provide the best possible care
- Twenty-four hour coverage in case of emergency to provide our patients with peace of mind and immediate attention when needed
- Urgent appointments for crisis situations to ensure that our patients receive the help they need quickly and efficiently
At Greenway Psychiatry, we are dedicated to providing personalized and compassionate care to our patients. We take the time to listen to our patients' concerns and work together to develop a treatment plan that meets their unique needs.
Overall Experience
The majority of reviewers had a positive experience with Dr. Summerall and her office staff, praising their care, empathy, and professionalism.
Staff and Office Management
Debra, the office manager, was consistently praised for her exceptional customer service, going above and beyond to help patients with medication refills, insurance issues, and scheduling.
Dr. Summerall's Care
Dr. Summerall was universally praised for her knowledge, empathy, and kindness. Patients appreciated her willingness to listen and work with them to find the right treatment, and many credited her with improving their mental health.
Issues with Communication and Scheduling
A few reviewers experienced difficulties with getting in touch with the office, leaving messages and emails without response, and encountering scheduling issues. However, most of these issues were resolved promptly, and some reviewers credited Dr. Summerall and her staff with making amends.
Negatives
A few reviewers had negative experiences with the office staff, citing lost messages, miscommunications, and difficulties with medication refills. One reviewer had issues with the office staff's responsiveness and ultimately stopped seeking treatment.
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