Timely service you deserve from people you trust
A Foundation Built on Integrity and Expertise
Lubin Property Management, founded in 2009, has evolved into Memphis' leading property management and brokerage firm. We boast a team of dedicated professionals with extensive training and experience in all facets of real estate, ensuring exceptional service for owners, residents, and the Memphis community.
Our Vision: Empowering Your Real Estate Investment
Our mission is to empower our clients through:
- Exceptional Resident Service: We prioritize fostering a positive living environment for residents through responsive communication, proactive maintenance, and personalized attention.
- Employee Empowerment: We cultivate a culture of growth and development, providing our team members with unparalleled opportunities for learning and advancement.
- Maximizing Asset Value: We leverage market expertise and innovative strategies to ensure optimal rental performance, property value appreciation, and increased investment returns.
Comprehensive Services for Every Real Estate Need
Lubin Property Management offers an extensive range of services, including:
For Investors & Owners
- Property management and brokerage services
- Commercial property management
- Real estate brokerage and consultation
- Financing solutions for investment properties
For Residents
- Efficient tenant placement and screening
- Responsive maintenance and repair services
- Online rent payments and communication tools
- Personalized customer service and support
Additional Services
- Maintenance and inspection services
- Tenant placement and eviction assistance
- Market analysis and property valuation
More Than Just Numbers
We understand that your property is more than just an investment. We treat each property as if it were our own, prioritizing integrity, transparency, and open communication. Our success is built on building strong relationships with our clients through personalized attention, prompt communication, and exceptional service.
Leasing and Maintenance Issues
The company has been accused of false advertising, with properties having serious issues such as urine-soaked floors, rat and roach infestations, leaks, fungi, and termites. Maintenance requests are often ignored, and when addressed, the work is subpar or not done at all.
Unhelpful and Dishonest Staff
Angie, a staff member, has been accused of being a liar and scammer. Maintenance personnel and on-site managers are often unhelpful and dismissive of tenant concerns. The company has been known to blame tenants for issues and not take responsibility for their mistakes.
Lease Concerns
The lease agreements have been criticized for being unfair, with tenants being responsible for their own repairs and the landlord not being obligated to fix issues. The lease also states that the landlord does not have to accept rent payments after the 1st of the month.
Terrible Customer Service
Tenants have reported poor customer service, with maintenance requests going unaddressed and issues being ignored. The company has been accused of not caring about its tenants and only being interested in making a profit.
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