Your Partner in Property Management
Wright Property Management is a family-owned and operated community management company serving the greater Memphis area since 2005. Our team of experienced professionals is dedicated to providing exceptional customer service and exceptional financial management to residential and commercial associations.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our clients. Our services include:
Annual Meeting Coordination/Preparation
We handle all the preparation and notification for your annual meeting, including preparing and tracking proxies and verifying accurate attendance. Additionally, we will supervise and provide ballots for the election of Board Members and provide post-meeting transcripts, and mail the minutes to owners.
Association Accounting
Our staff will perform all accounting for your association, providing all Board members with a monthly report including Balance Sheet, Revenues, and Expenses (P&L), Aged Receivables, and complete bank reconciliation. Other reports are available upon request.
Board Meetings
We work with your Officers and Directors to schedule all Board meetings. Our staff notifies all required parties, providing agendas and will copy and distribute minutes to required parties.
Budget Development & Variance Reporting
Our team will prepare for review by your Board or Committee an annual budget for approval. We then monitor, execute, and report against this budget monthly.
Collection Processing
Our staff will generate and mail late notices, as well as remain involved with all accounts turned over to collections and report accordingly.
Correspondence Management
We will correspond with owners regarding matters such as accounting, collections, enforcement of association covenants, warnings, fines, letters, and new owner packets. In addition, our office handles and directs all incoming calls from Board Members, vendors, owners, attorneys, and the real estate community.
Invoice Processing
Our company will receive and process all vendor invoices for the association and pay them in a timely manner. This includes receiving the invoices, reviewing them to the budget to manage spending.
Maintenance of Current Owner Information
We maintain and update a database on all current owners and will never sell or give out this owner-provided information to anyone. We will research returned mail to locate owners who inadvertently change their address without notifying us.
Real Estate Transactions/Closings
We will receive requests from Realtors and closing attorneys for information needed at the closing of your property.
Reserve Planning
WrightPM's experience will help you generate a capital plan, including planned funding, bidding, contracting, and execution.
Closing Documents
Wright Property Management has partnered with HomeWiseDocs.com to provide 24/7 document and data delivery services for community associations. HomeWiseDocs.com provides reliable, around-the-clock online access to all governing documents and critical project data for lenders, escrow and title companies, real estate agents, and homeowners from Wright Property Management communities. Log on to www.homewisedocs.com and select the link to register.
Poor Communication and Unresponsive Management
The reviewers have expressed frustration with Wright Property Management's communication and responsiveness. They have had to make multiple calls to get assistance, and even then, their issues were not resolved promptly. The company's lack of proactive measures and unhelpful staff have led to poor experiences for residents.
Neglect of Responsibilities and Broken Promises
Several reviewers have reported that Wright Property Management has failed to fulfill their responsibilities, such as addressing roof damage and responding to requests. The company has made promises they did not keep, leading to damaged property and financial losses for residents.
Poor Customer Service and Rude Staff
Reviewers have encountered rude and unhelpful staff, including property managers who have been uncooperative and dismissive. The company's customer service has been inadequate, leaving residents feeling frustrated and ignored.
Financial Issues and Inefficiencies
Reviewers have reported issues with HOA fees, including delayed refunds and inefficient payment processes. The company's handling of finances has caused inconvenience and financial losses for residents.
Unreliable and Ineffective Management
Overall, the reviewers have expressed dissatisfaction with Wright Property Management's services, citing inefficiencies, unresponsiveness, and neglect of responsibilities. The company's poor performance has led to damaged property, financial losses, and frustration among residents.
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