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At Pawvillion Professional Dog Grooming, we understand the importance of providing a unique and personalized experience for each and every pet that walks through our doors. Our mission is to deliver exceptional grooming services that cater to the needs of our furry friends, while also providing a soothing and calming environment for their owners.
Our Team
As the proud owner of Pawvillion Professional Dog Grooming, Elizabeth Bialoski, Master Groomer with over 20 years of experience, has dedicated her life to making a difference in the lives of our furry friends. With a passion for delivering exceptional service and a commitment to providing the highest level of care, Elizabeth has built a team of experienced and compassionate groomers who share her vision.
Our Services
At Pawvillion, we offer a wide range of all-natural grooming services that cater to the unique needs of each pet. Our full-service grooming includes bathing, ear cleaning, gland expression, and nail trimming, all of which are tailored to the specific needs of your beloved pet. We also offer a variety of specialty pet shampoos, including hypoallergenic options to fulfill your pet's special needs.
Our Process
At Pawvillion, we understand that every pet is unique and requires a tailored approach to grooming. That's why we take the time to get to know each pet and their owner, taking into account their breed, age, and any special needs they may have. Our grooming process is designed to be stress-free and enjoyable for both the pet and their owner, ensuring a relaxing and rewarding experience for all.
ADD-ONS
To further enhance your pet's grooming experience, we offer a range of ADD-ONS, including facial scrubs, teeth brushing, medicated shampoos, and de-matting services. Our goal is to provide a comprehensive grooming package that meets the unique needs of your pet, providing them with a sense of comfort, relaxation, and rejuvenation.
Schedule an Appointment
At Pawvillion, we understand the importance of scheduling appointments in a timely manner. To ensure a seamless experience for both you and your pet, we recommend scheduling an appointment at least 24 hours in advance. We appreciate your promptness and flexibility, and look forward to serving you and your furry friend soon.
Review Summary
Grooming Experience
The majority of the reviewers had a positive experience with the grooming services provided by the business. They praised the owners, Elizabeth and Jim, for their friendliness, care, and attention to detail. Many reviewers appreciated the personalized service and the way the owners accommodated their pets' specific needs.
Issues with the Husband
However, several reviewers had negative experiences with the husband, who was described as rude, condescending, and intimidating. He was accused of yelling at customers, blaming them for being late, and being rough with their pets. Some reviewers stated that they would not return to the business because of his behavior.
Customer Service
The customer service was a major concern for several reviewers. They felt belittled, disrespected, and unhappy with the way they were treated by the husband. Some reviewers mentioned that the husband's behavior was the reason they would not recommend the business to others.
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