Trust, Expertise, and Results
At Scarlett Properties, we are dedicated to providing exceptional property management services to our clients in the greater Charlotte and Hickory areas. Our experienced and licensed agents and associates are committed to helping you make the most of your investment property.
Our Services
As a leading property management company, we offer a range of services designed to meet the unique needs of our clients. Our services include:
- Property Management: We handle all aspects of property management, from marketing and leasing to rental income collection and maintenance.
- Leasing: Our knowledgeable leasing agents work closely with tenants to find the perfect rental property that meets their needs.
- Accounting and Financial Management: We provide detailed financial statements and regular accounting services to help you make informed decisions about your investment property.
- Marketing and Advertising: Our team of marketing experts will advertise your property online, using cutting-edge technology to showcase your property to the largest possible audience.
Tenant Portal
As a tenant, our website offers a convenient online portal for submitting maintenance requests and paying rent. This ensures that you can easily report any issues or pay your rent with just a few clicks.
Owner's Portal
As an owner, our online portal gives you easy access to your property's financial statements, maintenance requests, and rental income information. You can also pay your taxes and insurance premiums online.
Maintenance Requests
We understand the importance of timely maintenance requests. Our online portal allows tenants to submit requests easily, and our team will address them promptly. We also offer a phone number for tenants to call to submit a maintenance request: (704) 665-0007 (Charlotte) or (828) 328-2833 (Hickory).
Why Choose Scarlett Properties?
At Scarlett Properties, we pride ourselves on our commitment to excellence, professional expertise, and personalized service. Our goal is to provide a seamless and stress-free experience for both our tenants and owners.
Contact Us
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. We look forward to serving you!
Communication Issues
Several reviewers experienced poor communication with Scarlett Properties, with some instances of slow or vague responses, and others involving complete lack of response. In some cases, it took multiple follow-up messages to get a response, and even then, the responses were often unclear or dismissive.
Maintenance and Repairs
Some reviewers reported issues with maintenance and repairs, including unresponsive property managers, delayed or ignored requests, and faulty appliances. One reviewer even had to replace parts themselves due to lack of response from the property management team.
Financial Issues
There were reports of financial issues, including incorrect charging, double-charging, and disputes over deposits. One reviewer was charged for repairs and maintenance that they felt were unfair, and another was charged an arbitrary cleaning fee.
Positive Experiences
On the other hand, some reviewers had positive experiences with Scarlett Properties, citing fast and efficient service, clear communication, and prompt responses. One reviewer praised the team for their help with repairs and maintenance, and another was happy with the application and approval process.
Landlord vs. Tenant Experiences
It appears that Scarlett Properties may have different experiences for landlords and tenants. While some landlords reported positive experiences, tenants reported issues with communication, maintenance, and financial matters.
Be the first to review Scarlett Properties.
Write a Review
