Timeless tradition of hospitality, reimagined for the modern traveler
At Mountain House Motor Inn, we are proud to continue the tradition of providing outstanding hospitality to our guests for over 35 years. Our family-owned and operated inn is situated in the heart of Gatlinburg, Tennessee, offering the perfect blend of comfort, convenience, and charm. Our inn is designed to make you feel at home, with spacious rooms and suites, topped with our exceptional service and warm hospitality.
Our History
Our story begins in the 1980s when our family decided to open the Mountain House Inn, with the intention of providing a welcoming and comfortable stay for our guests. Over the years, we have undergone several renovations to ensure that our inn remains modern and up-to-date while still maintaining its classic charm. Our dedication to exceptional service and cleanliness has earned us a reputation as one of the premier hotels in Gatlinburg.
Accommodations
Our 57-room inn features a variety of room types to suit your needs, from cozy doubles to spacious suites. All of our rooms are clean, comfortable, and equipped with modern amenities, including flat-screen TVs, free Wi-Fi, and coffee makers. Enjoy a peaceful nights' sleep and wake up feeling refreshed and ready to explore all that Gatlinburg has to offer.
Amenities
At Mountain House Motor Inn, we understand the importance of convenience and comfort. That's why we offer a range of amenities to make your stay with us truly enjoyable. Enjoy a leisurely swim in our outdoor pool or heated indoor pool, relax in our whirlpool or sauna, or take advantage of our fitness center. We also offer a picnic area and kid's pool for those traveling with little ones.
Location
Our inn is strategically located in the heart of Gatlinburg, within walking distance to many of the city's finest shops, restaurants, and attractions. Take a leisurely stroll down the Strip, visit Ripley's Aquarium of the Smokies, or explore the Great Smoky Mountains National Park - we are conveniently situated to make the most of your Gatlinburg vacation.
Contact Us
Whether you're planning a romantic getaway, a family vacation, or a group outing, we're here to provide you with an unforgettable experience. Contact us today to make your booking and get ready to create lasting memories in the heart of Gatlinburg.
Disappointing Experience
Several reviewers expressed dissatisfaction with their stay at this hotel. Many mentioned that the rooms were outdated, dirty, and not well-maintained. Some reviewers found roaches, bed bugs, and other pests in their rooms, while others reported that the rooms didn't get cleaned properly. The bathroom and shower facilities were also criticized for being dirty and poorly maintained.
Outdated and Inconvenient Amenities
The hotel's amenities, such as the pool and shower, were also criticized. The pool was described as "green" and having "GOD only knows what" floating around in it, while the shower had not been cleaned and had soap and shampoo left by the previous guest. The toilet was also described as being "tiny and low to the floor."
Location and Value
While some reviewers appreciated the hotel's location, which was close to the river and downtown Gatlinburg, others felt that the price was too high for the quality of the rooms. Only one reviewer reported having a positive experience with the customer service, but even that was tempered by the hotel's poor condition.
Worst Experience
A few reviewers reported having a terrible experience at this hotel. One guest had to leave because the room was so dirty and had bed bugs, while another guest found roaches in the room. Another reviewer was disappointed by the hotel's filth and felt unsafe.
One Positive Experience
Amie Hamilton, one of the reviewers, had a positive experience at this hotel. She described it as a "very nice. quiet place" with friendly staff. She appreciated the hotel's proximity to the strip but noted that it was far enough away to be peaceful.
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