Protecting Your Assets, Enhancing Your Security
At Carlson & Carlson, we take pride in being a full-service, independent insurance agency that has been serving successful individuals, families, and small business owners for over 100 years. Our humble beginnings started with John H. Carlson, who branched out on his own to become an insurance agent in 1920. Over the years, we have grown and evolved, while maintaining our commitment to providing unparalleled personalized service and expert guidance to our clients.
The Carlson & Carlson Advantage
What sets us apart is our extensive product knowledge and unwavering dedication to our clients. As a fourth-generation, family-owned business, we have built strong relationships with the top insurance carriers, ensuring that our clients receive the best coverage options available. Our experienced team takes the time to listen to your unique needs and creates a customized insurance portfolio that protects your assets and income.
Importance of a Knowledge-Based Partnership
At Carlson & Carlson, we believe that education is key to making informed decisions about your insurance needs. That is why we take the time to explain each policy in detail, empowering you to make informed choices. We encourage your input and questions, ensuring that you are comfortable with your coverage options.
Evaluating Insurance Needs
Many of our clients come to us already having insurance coverage, but they often realize that their existing policies do not adequately cover their assets or that they are overpaying for a product or service. We welcome the opportunity to meet with our clients personally to carefully analyze their existing policies, identify any shortfalls, and suggest cost-effective measures to reduce premiums.
Our History
Carlson & Carlson has a rich history dating back to 1920, when John H. Carlson started his insurance agency. Over the years, our agency has been built on a foundation of integrity, expertise, and a commitment to our clients. Today, John's descendants continue to mesh modern priorities and business acumen with a rock-solid foundation of insurance expertise and long-standing relationships with the most reputable insurance providers in the world.
Leadership
Our Managing Partners, Peter E. Carlson, Jr., is a licensed Property & Casualty Agent and Broker, as well as a Life & Health Agent. With over 20 years of experience in the insurance industry, Peter has served on the Agent's Advisory Council for numerous insurance companies, lending his expertise to better serve their mutual clients' needs.
Company Experience and Customer Service
The reviews highlight the varied experiences customers have had with Carlson & Carlson. While some customers have had positive experiences with their agents, others have faced hassles and poor customer service.
Agents and Communication
Some customers have praised their agents, such as Karl, for being communicative, helpful, and professional. These agents have gone above and beyond to ensure their clients' needs are met. On the other hand, some agents, such as Tripp, have been criticized for their lack of detail and responsiveness.
Policy Issues and Claims
One customer experienced a lapse in their policy due to a billing system error, which caused frustration and inconvenience. Another customer had a positive experience with filing claims, stating that the team was responsive and helpful throughout the process.
Sales Tactics and Trustworthiness
Some customers have expressed concerns about the company's sales tactics, feeling pressured to purchase additional lines of business to secure coverage. Others have praised the company for having their best interests at heart and not being pushy with sales.
Trust and Recommendations
Some customers have expressed their trust and faith in the company, referring others to their services. Others have warned against doing business with the company, citing poor customer service and shady practices.
Be the first to review Carlson & Carlson.
Write a Review
