Strike like lightning. Make some noise.
Insigma Group is a full-service property management company located in the metropolitan area of Columbia, South Carolina. Our mission is to provide quality management services to property owners and ensure complete customer satisfaction to our tenants. We strive to be leaders in the industry and make a difference in various communities by keeping the properties we manage and own well-maintained. Our team is committed to providing exceptional service, and we understand that buying or selling a home is not just a business transaction, but a new beginning.
Our Service Areas
We offer our services in Columbia, Irmo, Blythewood, Hopkins, Lugoff, and West Columbia. Our company specializes in modern luxury properties, and we serve the Midlands area of South Carolina, which includes several counties and is the halfway point between the mountains and the beach. The area is home to thriving colleges, universities, two military bases, award-winning hospital systems, and diverse and charming neighborhoods that suit any lifestyle.
Property Management Experts
At Insigma Group, we understand that property management can be stressful and time-consuming. That's why our trained staff offers guidance on property management, different tenants, and the rules and regulations of the Tenant Landlord Act. We have the expertise to manage one or many of the properties that you wish to rent out. Our team will handle the marketing work, take all calls concerning the properties, schedule showings, and prepare all leases and/or rental agreements. We will take care of move-ins, inspections, maintenance requests, payment processing, and more.
Investing in Property
Insigma Group is a trusted name when it comes to professional property management services. Our team has been providing the highest quality of:
- Multi-advertisement of properties
- On-site/off-site management
- Legal lease or rental agreements
- Monthly accounting by providing statements
- Collection of rents
- Screening of qualified potential tenants
- Evictions and court appearances when necessary
- Weekly and quarterly inspections
- Licensed in-house maintenance personnel
- Weekly communication with owners
- Move-in and move-out inspections
- 24-hour emergency hotline
Our goal is to help property investors thrive by finding the best residents, ensuring long-term occupancy, delivering reliable income, performing first-rate upkeep, and investing in your success. At Insigma Group, we have bought, renovated, managed, and sold thousands of homes in the areas we serve, and we partner with you to plan for the future, increase your earnings, and grow your portfolio.
Unprofessional Business Practices
The reviews highlight the unprofessional business practices of the company, particularly the owner Eddie Hays. The first reviewer, Kia Webb, recounts a horrific experience where the owner failed to respond to calls and emails, causing them to waste time and resources. The owner's unavailability and lack of communication led to the reviewer's family being stranded in a hotel for an extended period.
Professionalism and Quality
On the opposite end of the spectrum, several reviewers praise the company for their professionalism, quality, and responsiveness. Melanie Wages, KhiShawn Greene, and LaShanda Alexander all give the company a perfect score, citing positive experiences with responsive staff, quality properties, and great value.
Fraudulent Practices
However, the company also faces accusations of fraudulent practices. Johnsonabou's scathing review accuses the company of charging excessive fees, attempting to overcharge for repairs, and failing to provide timely responses to customer inquiries. The reviewer also shares a harrowing tale of a broken toilet, which was repaired without the homeowner's approval or consultation.
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