If you provide a good service then all else will follow.
Welcome to Patton Properties, Inc., a South Carolina-based company with a rich history dating back to 1979. For over 40 years, we have been dedicated to providing exceptional property management services to individual owners, investors, and property managers. Our team of experienced professionals is committed to delivering personalized and professional services to our clients and customers.
Our Services
At Patton Properties, Inc., we specialize in managing scattered residential properties in Columbia, West Columbia, Cayce, Lexington, Irmo, Chapin, Lake Murray, and surrounding areas. We offer a comprehensive range of property management services, including:
- Marketing: We provide expert market analysis for each property to maximize your return on investment.
- Tenant Screening: We conduct extensive screening on all tenants to ensure the highest quality renters.
- Rent Collection: We make sure you get paid on time, every time, by collecting rent promptly and efficiently.
- Maintenance: We conduct inspections upon move-in and move-out and address any maintenance issues in a timely manner.
- Financial Reporting: We provide detailed financial reporting tools to keep you informed about your investment.
Our Team
Our team is comprised of experienced professionals who are dedicated to providing exceptional service to our clients. Our team includes:
- James "Jim" D. Patton, President/Owner and Broker in Charge, who has over 40 years of experience in the real estate industry.
- Peggy C. Patton, Senior Vice President and Human Resource Manager, who brings extensive experience in the legal and banking industries.
- Hannah Kinsey, Property Manager, who is a native South Carolinian with a background in real estate and property management.
Our Philosophy
At Patton Properties, Inc., we believe that transparency, integrity, and expertise are the keys to a successful property management experience. We are committed to providing personalized and professional services to our clients and customers. We believe in building long-term relationships based on trust, reliability, and exceptional service.
Why Choose Us
By choosing Patton Properties, Inc., you can trust that your investment is in good hands. We have over 40 years of experience in the property management industry, and our team is dedicated to providing exceptional service to our clients. We have a proven track record of delivering results and are committed to ensuring that your investment grows and thrives.
Contact Us
While our website provides a wealth of information, we encourage you to contact us directly with any questions or concerns you may have. Our team is always available to assist you with your property management needs.
Quality of Service and Communication
Patton Properties have received mixed reviews from tenants. Some have had positive experiences with the company, praising their customer service and flexibility. For example, author Mahmoud Amirsalehi mentioned that the company's customer service is great and that they respond promptly to calls and emails. Author Erin Haebig also appreciated the company's understanding and help in finding a property with short notice.
On the other hand, some tenants have had disappointing experiences. Author Dumas Schidthead expressed frustration with the application process, stating that there were too many red flags and that they would not do business with the company again. Author Shaniqua Campbell had a nightmare experience with maintenance issues, claiming that the company was slow to respond and tried to blame her for problems.
Safety Concerns and Maintenance
Some tenants have expressed concerns about safety at Patton Properties. Author Jeremy Morrissette mentioned that they experienced shootings in the neighborhood and feared for their safety. Despite asking for a transfer to a different area, the company did not accommodate their request.
Additionally, author Shaniqua Campbell's experience with maintenance was subpar, with delays in fixing issues and attempts to blame her for the problems.
Customer Service and Communication
The company's customer service and communication have been criticized by some tenants. Author Jeremy Morrissette reported that the company was unresponsive when they mentioned safety concerns and did not take their complaints seriously. Author Shaniqua Campbell had trouble getting maintenance issues resolved and felt that the company was unhelpful.
Quality of Properties
The quality of the properties managed by Patton Properties has also been a concern. Authors Shaniqua Campbell and Jeremy Morrissette reported issues with the condition of their properties, including pest problems and damage to the property.
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