Experience the comfort of home while traveling
At Steam Logistics, we're a people-first company founded in 2012 with a mission to be our customers' #1 choice as a logistics partner. With 11 offices across the United States, we provide multi-modal solutions for over 5,000 customers globally, from Fortune 500 companies to small and medium-sized businesses. Our comprehensive portfolio of services includes domestic truckload, LTL transportation, international ocean and air freight, and drayage services.
Our Story
Our company is built on a foundation of customer-centricity, fueled by our commitment to delivering exceptional service. We believe that every shipment, no matter how large or small, deserves our utmost attention and care. Our team of experts is dedicated to providing seamless logistics solutions, from start to finish. We take pride in our ability to deliver value across the entire supply chain, elevating the customer experience at every touchpoint.
Our Values
At Steam Logistics, we live by a set of core values that guide our actions and decisions. These values are the backbone of our organization and drive our mission to be the best in the industry. We prioritize respect for our team members, fairness in our treatment of customers and partners, and a relentless commitment to innovation and continuous improvement. We believe that greatness requires grit, and we encourage our team members to strive for excellence in everything we do.
Culture
Our culture is built on a foundation of inclusivity, diversity, and a passion for innovation. We recognize that every individual brings unique perspectives and talents to the table, and we celebrate our differences as strengths. Our team members are encouraged to be their authentic selves, and we foster an environment that is open, transparent, and collaborative. We believe that a happy and fulfilled team is essential to our success, and we strive to create a work environment that is engaging, challenging, and rewarding.
Careers
If you're looking for a dynamic and innovative work environment, consider joining the Steam Logistics team. We offer a range of career opportunities, from logistics and operations to sales and customer service. Our employees are our greatest asset, and we invest heavily in their growth and development. With competitive benefits, ongoing training and development opportunities, and a fun and collaborative work environment, we offer a comprehensive and rewarding career path.
Broker Performance
The reviews highlight both positive and negative experiences with Steam Logistics. On the positive side, some reviewers praise the brokerage team for being friendly, easy to work with, and considerate of drivers' needs. They appreciate the efforts made to facilitate smooth load hauls and timely payments.
Issues with Delivery and Communication
However, several reviewers express frustration with incorrect delivery information, lack of communication, and unresponsiveness to concerns. They report instances of being asked to deliver to the wrong city, being left to wait for hours without compensation, and being threatened with fines for refusing to violate hours of service regulations.
Payment Disputes
Some reviewers express dissatisfaction with the payment process, citing instances of underpayment, refusal to cover additional costs, and unfair detention fees.
Carrier Relationships
The reviews also touch on the importance of building carrier relationships and maintaining integrity in the industry. Some reviewers appreciate brokers who prioritize these values, while others have negative experiences with brokers who do not.
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