Improving the health of our communities, one patient at a time
At TAN Healthcare, we are committed to providing accessible, customer-focused primary and preventive healthcare services in a manner that is caring, respectful, and dignified. Our mission is to serve the health needs of individuals and families in Southeast Texas by providing comprehensive and primary care services to all, regardless of their ability to pay.
Our Services
We offer a wide range of services to meet the diverse needs of our patients. Our services include:
Family Health Center: Our Family Health Center provides comprehensive primary care services to individuals of all ages, including routine check-ups, health screenings, and medical treatment for acute and chronic illnesses.
HIV Prevention and Treatment: Our team is dedicated to preventing and treating HIV, as well as providing education and support to individuals living with HIV.
Hepatitis C Prevention, Detection, and Treatment: We offer comprehensive services for the prevention, detection, and treatment of Hepatitis C, including education, testing, and medication management.
Behavioral Health: Our behavioral health services include individual and group therapy, counseling, and support for mental health and substance abuse issues.
Patient Support: We understand that navigating the healthcare system can be overwhelming. That's why we offer patient support services, including patient navigation, health coaching, and patient education.
Mobile Medical Services: Our mobile medical team brings healthcare services to underserved communities, providing access to healthcare services in rural and remote areas.
Patient Portal: Our patient portal allows patients to access their medical records, schedule appointments, and communicate with our healthcare team.
Our Team
We are proud to have a team of experienced and qualified healthcare professionals who are dedicated to providing exceptional care to our patients. Our team includes:
- Shannon Ray Schrader, MD, Chief Medical Officer
- Dr. My-Eisha Clifton, Director of Medical Services
- Anita Drake, APRN, FNP-C
- Jaimie Grimes, APRN, FNP-C
- Alicia Georgetown, FNP-C
- Mina Tanaka, MD
Our Philosophy
At TAN Healthcare, we believe that everyone deserves access to quality, comprehensive healthcare. We are committed to providing patient-centered care that is inclusive, respectful, and compassionate. We work tirelessly to ensure that our patients receive the best possible care, and we are proud to serve the diverse communities of Southeast Texas.
Staff and Service
The staff at the medical facility received mixed reviews. Some reviewers praised the staff for being polite, helpful, and going above and beyond to assist them. Madeline NP, in particular, was commended for her exceptional care and attention. However, others had negative experiences with the staff, citing rudeness, unprofessionalism, and lack of responsiveness.
Scheduling and Communication
Several reviewers expressed frustration with the facility's scheduling and communication processes. Some had difficulty reaching the facility by phone, and others experienced long wait times or were unable to schedule appointments through the app.
Care and Treatment
While some reviewers praised the care they received from the doctors, others had negative experiences with the medical assistants and nurses. One reviewer reported inaccurate vital signs and a lack of attention to their medical needs.
Facility and Operations
The facility's operations were criticized for being understaffed, leading to long wait times and unresponsive phone lines. One reviewer reported being unable to speak with someone despite calling multiple times.
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