Your Navigator in the World of Trade
At Arms Logistics, we pride ourselves on being your trusted navigator in the world of trade. With over 20 years of experience in the shipping business, we have honed our expertise in providing comprehensive logistics services that cater to the needs of manufacturing companies, wholesalers, and distributors who import and export globally.
Our Mission
Our mission is to provide customers with our unrivaled commitment to make your business grow exponentially. We strive to handle all the behind-the-scenes efforts with care and tenacity, so that you can focus on further increasing your business. Our team of experienced professionals, coupled with our sophisticated computer system, enables us to expedite processing, tracking, and tracing of cargo with ease.
Our Services
Arms Logistics offers a wide range of services that encompass all aspects of logistics, from the point of origin to the receiving party. Our services include:
- Intermodal services, including import/export drayage, long-haul trucking, and door-to-door delivery
- 3PL+ warehouse services, featuring order fulfillment, warehouse management systems, and specialized packaging
- +PLUS services, including transloading and consolidating, in-land trucking, and interstate/long-haul service
- Other services, such as invoicing, shipping, warehousing, and keeping inventory
Our Facility
Our state-of-the-art facility spans over 236,000 square feet and features 4 acres of container yard space, 30 bay doors, and 24-hour security with security cameras. We are committed to providing a secure and efficient environment for our clients' cargo.
History
Since our establishment in 2004, Arms Logistics has been providing top-notch services to the trucking industry for over 20 years. Our dedication to customer service and commitment to quality have enabled us to grow exponentially, and we continue to expand our services to meet the evolving needs of our clients.
Loading and Service
Many reviewers have expressed frustration with the loading process, with some reporting wait times of almost five hours and poor organization, leading to weight being placed unevenly on their trucks. Additionally, some drivers have noted that they were not loaded before others, even with appointments. The lack of space for truck backing and exit has also been a concern.
Professionalism and Safety
Reviews have also criticized the professionalism and safety of the company's operations. Several reviewers have described the drayage drivers as dangerous, reckless, and abusive, while others have complained about rudeness from company staff. The company's attention to safety has also been called into question, with some drivers reporting that they were not adequately trained or equipped for their tasks.
Miscellaneous Issues
Some reviewers have expressed frustration with the company's billing practices, reporting long wait times and difficulties in getting billing questions answered. Others have complained about the company's use of "breaks" during the loading process, which they feel is unreasonable and wastes valuable time.
Be the first to review Arms Logistics.
Write a Review
